
Program Test Manager Lead
2 weeks ago
Our team seeks an experienced UAT Test Manager at the Program level to lead User Acceptance Testing efforts for our eCommerce platform.
Key Responsibilities:- Define UAT scope, objectives, and success criteria.
- Develop UAT test plans, schedules, and resource allocation.
- Align testing goals with business and customer expectations.
- Utilize Model-based testing to achieve end-to-end testing objectives.
- Oversee creation and execution of test cases based on business requirements.
- Evaluate coverage of critical eCommerce flows (e.g., product search, cart, checkout, payment, returns).
- Lead and mentor UAT testers and business users.
- Celebrate cross-functional testing efforts and manage dependencies.
- Analyze and escalate defects.
- Collaborate with development and QA teams for resolution.
- Provide regular status updates and reports to stakeholders.
- Facilitate UAT sign-off and ensure stakeholder alignment.
- Maintain a UAT environment that mirrors production.
- Ensure accurate test data preparation and validation.
- Comply with regulatory standards and maintain relevant approvals.
- Maintain documentation of test results, issues, and resolutions.
A Bachelor's or Master's degree in Computer Science, Engineering, or related field is required. A strong understanding of eCommerce platforms, customer journeys, and payment gateways is essential. Hands-on experience with Magento is necessary, along with in-depth knowledge of functional flow and admin flows. Experience with JIRA, Confluence, TestRail, or similar tools is preferred. Familiarity with Agile and Scrum methodologies is also beneficial. Excellent analytical, problem-solving, and communication skills are required. ISTQB, PMP, or similar certifications are a plus. Preferred experience includes 5+ years in UAT/Test Management roles for e-commerce platforms. Knowledge of automation tools and frameworks is a plus.
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