Customer Service Liaison

5 days ago


Ahmedabad, Gujarat, India Technocruitx Universal Services Pvt. Ltd. Full time

The ideal candidate at Technocruitx Universal Services Pvt. Ltd. for the Customer Service Representative role loves engaging with people and proactively resolving issues. Key responsibilities include converting customers into passionate advocates.

Responsibilities

  • Establish effective communication with customers via phone and chat
  • Provide knowledgeable answers to questions about products, pricing, and availability
  • Collaborate with internal departments to meet customer needs
  • Accurately record data in various platforms

Requirements

  • At least 0 - 3 years of relevant work experience
  • Excellent phone etiquette and strong verbal, written, and interpersonal skills
  • Ability to multitask, organize, and prioritize tasks


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