Service Delivery Manager

6 days ago


Bhopal, Madhya Pradesh, India Rentokil Initial Full time

ROLE PROFILE:

Rentokil Initial is seeking a seasoned "Service Delivery Manager - Mandideep" to join our team. The selected candidate will be responsible for managing a team of technicians and delivering quality services and service excellence through them.

KEY RESPONSIBILITIES:

  • Ensure contractual obligations to our customers are met; ensuring consistently high standards of workmanship are delivered.
  • Manage a team of technicians and deliver Service Excellence through a team.
  • Support technicians through training, coaching, and field accompaniment.
  • Oversee the resourcing, deployment, and development of technicians.
  • Ensure the teams are complying with the latest Health & Safety, Environmental, and Pesticide usage regulations.
  • Support in preparing various reports for internal and external customers.

REQUIREMENTS:

  • Graduate (B. Sc. (Chemistry / Zoology / Agriculture))
  • Min 2+ years' experience in Field Operations.
  • Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent)

WHAT WE OFFER:

  • Safety
  • Integrity
  • Innovation
  • Learning & Development
  • Open & Transparent
  • Performance Orientation


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