Career Growth Manager

1 day ago


Aligarh, Uttar Pradesh, India beBeeCustomerSuccess Full time ₹ 20,00,000 - ₹ 25,00,000

Job Summary

We are seeking an experienced Career Growth Manager to oversee major account success and manage high-performing teams. The ideal candidate will have a proven track record of achievement in managing complex accounts, possess exceptional analytical skills, and excel in project management.

Key Responsibilities

  • Serve as the primary point of contact for technical inquiries or escalations, collaborating with Support, Product Management, and other relevant teams.
  • Help customers develop strategic plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
  • Collaborate with Account management teams to secure contract renewals and drive long-term customer relationships.
  • Identify opportunities for expanding usage across the customer's organization and lead cross-functional initiatives to capitalize on these opportunities.
  • Lead Proof-of-Concepts (POCs) for upsells and participate in pilot results presentations, Quarterly Business Reviews (QBRs), and Annual Business Reviews (ABRs) with key accounts.

Requirements

  • Minimum 5 years of experience in a career growth/project management role with a focus on customer success.
  • Tech industry knowledge with strong analytical and project management skills.
  • A proactive approach to problem-solving with the ability to make independent decisions.
  • Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.


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