Customer Acquisition Specialist

5 days ago


Noida, Uttar Pradesh, India Vserv Infosystems Private Limited Full time

Vserv Infosystems Private Limited is a leading IT Services and System Integration company that provides end-to-end IT solutions with advanced technology solutions in the field of IT Infrastructure Support, Networking, and Security.

Job Role: We are seeking a dynamic and enthusiastic Customer Acquisition Specialist to join our team at Vserv Infosystems Private Limited.

This role involves making outbound calls to potential customers to generate leads and sales. The ideal candidate will have excellent communication skills, a pleasant and confident telephone manner, and previous experience as a Telecaller or in a similar role.

Responsibilities:

  1. Make outbound calls to potential customers and introduce company products or services.
  2. Answer incoming calls and respond to customer inquiries promptly and professionally.
  3. Provide accurate information about products or services and address any customer concerns or complaints.
  4. Generate leads and set up appointments for the sales team.
  5. Maintain a high level of product knowledge and stay updated with company offerings.
  6. Achieve daily and monthly targets for call volume, lead generation, and sales.
  7. Follow up with customers to ensure satisfaction and build long-term relationships.
  8. Document all call information and customer interactions in the CRM system.
  9. Collaborate with the sales and marketing teams to optimize lead generation strategies.


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