Senior Quality Assurance Manager
1 month ago
HCLTech is seeking a highly skilled Senior Quality Assurance Manager to lead our quality initiatives in the OTC domain.
As a key member of our team, you will be responsible for managing a team of quality analysts and ensuring the delivery of high-quality results.
We are looking for someone with excellent process and people management skills, as well as strong communication and coaching abilities.
Key Responsibilities:
- Manage a team of quality analysts to ensure timely and accurate delivery of quality results
- Audit deliverables to ensure accuracy and compliance with standards
- C coordinate inter-region activities and execute deliverables
- Performance manage quality analysts to drive improvement and excellence
- P oint of contact for clients on quality management system implementation and reporting
- E nsure quality performance and audit findings are reported to stakeholders
- Communicate audit findings to production managers and corporate leadership
- E nsure resource availability and allocation
- D rive corrective and preventive actions, root cause analysis, and brainstorming for solutions
- M anage coordination between clients, stakeholders, third parties, and vendors
- A ntipate project risks and minimize them through risk management
- E nsure compliance to process requirements and information security policies
- P resent process performance in regular governance meetings
The ideal candidate will have a strong background in quality assurance, with experience in leading teams and driving quality initiatives. We offer a competitive salary and benefits package, including a base salary of $120,000 per annum, plus bonuses and stock options.
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