Senior Quality Assurance Manager

1 month ago


Chennai, Tamil Nadu, India HCLTech Full time

HCLTech is seeking a highly skilled Senior Quality Assurance Manager to lead our quality initiatives in the OTC domain.

As a key member of our team, you will be responsible for managing a team of quality analysts and ensuring the delivery of high-quality results.

We are looking for someone with excellent process and people management skills, as well as strong communication and coaching abilities.

Key Responsibilities:

  • Manage a team of quality analysts to ensure timely and accurate delivery of quality results
  • Audit deliverables to ensure accuracy and compliance with standards
  • C coordinate inter-region activities and execute deliverables
  • Performance manage quality analysts to drive improvement and excellence
  • P oint of contact for clients on quality management system implementation and reporting
  • E nsure quality performance and audit findings are reported to stakeholders
  • Communicate audit findings to production managers and corporate leadership
  • E nsure resource availability and allocation
  • D rive corrective and preventive actions, root cause analysis, and brainstorming for solutions
  • M anage coordination between clients, stakeholders, third parties, and vendors
  • A ntipate project risks and minimize them through risk management
  • E nsure compliance to process requirements and information security policies
  • P resent process performance in regular governance meetings

The ideal candidate will have a strong background in quality assurance, with experience in leading teams and driving quality initiatives. We offer a competitive salary and benefits package, including a base salary of $120,000 per annum, plus bonuses and stock options.



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