AV Design Assistant

3 days ago

Udaipur, Rajasthan, India beBeeSupport Full time US$ 30,000 - US$ 45,000

About AV Design Support:

XTEN-AV is a cutting-edge AI-powered professional AV design platform that automates multiple types of drawings and documents. This innovation has revolutionized the industry, enabling AV designers, integrators, and manufacturers to increase their efficiency and productivity by 10 times.

Position Overview:

We are seeking a dedicated and proactive individual to assist customers via chat and email during overnight hours, ensuring their inquiries and concerns are addressed promptly and effectively.

Key Responsibilities:

Primary Responsibilities:

  • Assist customers via chat and email
  • Evaluate and resolve customer inquiries and concerns

Secondary Responsibilities:

  • Analyze customer issues and provide solutions
  • Document customer interactions for future reference

Preferred Qualifications:

  • High school diploma or equivalent required
  • Customer service experience preferred

Benefits:

This position offers a unique opportunity to work in a dynamic environment and develop valuable skills in customer support. If you are a detail-oriented and customer-focused individual with excellent communication skills, we encourage you to apply.

Award-winning company culture:

We value our employees' contributions and offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off.

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