Chief Executive Officer of New Business Issuance

2 weeks ago

Thrissur, Kerala, India beBeeLeadership Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Overview

This is a key leadership position responsible for driving the end-to-end issuance/fulfillment of new business.

The role involves managing the workflow to ensure timely and efficient processing, as well as identifying opportunities for process improvements and implementing changes to enhance business quality measures.

Key Responsibilities:Relationship Management
  • Strengthen relationships with distribution partners through regular engagement and effective communication.
  • Monitor and improve performance regularly.
Managing New Business:
  • Ensure daily progress on WIP to meet monthly targets.
  • Drive WIP clearance through hub teams to clear field WIP on a daily basis.
  • Conduct regular governance calls with HUB teams.
  • Responsible for end-to-end WIP management.
  • Identify opportunities for improvement and drive process and operational excellence initiatives to ease business and enhance quality measures for channel partners.
Data and Reporting:
  • Deliver reports and analysis on various parameters of business & processing to derive plans of action for improvement.
  • Enable and support distribution with data sets, reports, and dashboards.
  • Collaborate with internal departments on reports automation agendas.
  • Create and prepare presentations to be shared with senior management as required.
Process Control and Monitoring:
  • Maintain and update SOPs and 4 sheeter's.
  • Document and control changes in existing processes.
  • Ensure all service requests are processed according to defined SLAs.
Projects and Continuous Improvement:
  • Benchmark internally and externally to establish best-in-class delivery/quality standards.
  • Roll out new guidelines for distribution adherence.
Talent Development and Retention:
  • Develop team members to perform effectively and efficiently.
RequirementsQualifications:
  • Graduate/Post Graduate in Management.
Experience:
  • Minimum of 10+ years of experience.
  • 5 years in relationship management and Banca operations management.
Skills:
  • Sound knowledge of Bancassurance or Banking Operations Model & specifically operations processes.
  • Good communication & analytical skills.
  • Strong data skills and solution-centric approach.
  • Customer-centric approach.
  • Process documentation and systems approach.
  • Computer skills in using databases and office management software including spreadsheets/presentation skills.
  • Team management and strong relationship skills.

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