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Customer Support Specialist

1 week ago

Nashik, Maharashtra, India AT-iZ Business Solutions Full time

**About Us**

At AT-iZ Business Solutions, we are a dynamic customer support team dedicated to providing exceptional service to our clients. We believe in hiring talented individuals who can execute transactions within specified timelines while adhering to predefined procedures and client policies.

Job Overview

The primary responsibility of this role is to understand customer concerns and provide effective solutions. This requires strong analytical skills, the ability to interpret and consolidate complex or ambiguous information into actionable insights, and excellent reading comprehension and problem-solving abilities.

Required Skills and Qualifications

  • Strong Proficiency in Written English: The ideal candidate must have a high level of proficiency in written English, with the ability to communicate effectively through various channels, including live chat.
  • Typing Speed and Accuracy: A minimum typing speed of 70 words per minute in English with high accuracy is required. The client team will conduct screening for verification.
  • Prior Experience: Prior experience in eCommerce operations is preferred but not mandatory.
  • Basics of Operating Systems and eCommerce Products: Basic knowledge of operating systems and familiarity with eCommerce products and services is essential.

Benefits

We offer a supportive work environment where you can grow and develop your skills. If you are a fast typer with great communication skills, step in with your resume and enthusiasm