Operations Director

1 day ago


Mumbai, Maharashtra, India Goodfellows India Full time

Job Title: Operations Director

Company Overview:

The Goodfellows India is a dynamic startup on a mission to provide companionship to senior citizens by pairing them with young empathetic graduates. Our company is built on the belief that a 'Goodfellow' does everything that a grandkid would do. If you're driven by the idea of creating meaningful change for the elderly and want to be part of a purpose-driven team, we invite you to explore this opportunity.

Job Details:

Location: Fort, Mumbai

Working Days & Hours: Monday to Saturday, 10 AM to 6 PM

Key Responsibilities:

- Lead the client acquisition process by identifying potential senior clients through partnerships, outreach, and networking.

- Onboard new clients, ensuring a smooth, compassionate experience that reflects our mission of providing high-quality companionship.

- Build and maintain relationships with clients and their families, ensuring trust, satisfaction, and continued engagement.

- Collaborate with the marketing and sales team to develop strategies to reach more seniors in need of companionship.

- Monitor client feedback and implement improvements to enhance the onboarding experience and overall client experience.

Skills and Qualifications:

- A passion for working with senior citizens and making a positive impact on their lives.

- Experience in operations, client acquisition, or business development.

- Strong organisational and communication skills.

- Prior experience in healthcare, senior care, or social impact sectors is a plus.

To Apply:

Please submit your resume and a brief cover letter to us. We look forward to hearing from you.



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