Operations Director
1 day ago
Job Title: Operations Director
Company Overview:
The Goodfellows India is a dynamic startup on a mission to provide companionship to senior citizens by pairing them with young empathetic graduates. Our company is built on the belief that a 'Goodfellow' does everything that a grandkid would do. If you're driven by the idea of creating meaningful change for the elderly and want to be part of a purpose-driven team, we invite you to explore this opportunity.
Job Details:
Location: Fort, Mumbai
Working Days & Hours: Monday to Saturday, 10 AM to 6 PM
Key Responsibilities:
- Lead the client acquisition process by identifying potential senior clients through partnerships, outreach, and networking.
- Onboard new clients, ensuring a smooth, compassionate experience that reflects our mission of providing high-quality companionship.
- Build and maintain relationships with clients and their families, ensuring trust, satisfaction, and continued engagement.
- Collaborate with the marketing and sales team to develop strategies to reach more seniors in need of companionship.
- Monitor client feedback and implement improvements to enhance the onboarding experience and overall client experience.
Skills and Qualifications:
- A passion for working with senior citizens and making a positive impact on their lives.
- Experience in operations, client acquisition, or business development.
- Strong organisational and communication skills.
- Prior experience in healthcare, senior care, or social impact sectors is a plus.
To Apply:
Please submit your resume and a brief cover letter to us. We look forward to hearing from you.
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