Senior Tech Operations Specialist

4 days ago

Gandhinagar, Gujarat, India beBeeOperations Full time ₹ 18,00,000 - ₹ 25,00,000

About this role

We are seeking a strategic leader to oversee our entire go-to-market tech stack. This includes streamlining systems and processes, ensuring that our tools and data work in perfect sync to drive smarter decision-making across sales and marketing.

As the lead, you will be responsible for optimizing our GTM tech stack by evaluating tool usage, reducing redundancy, and integrating platforms for seamless data flow.

Key Responsibilities:

  • Owning and optimizing our GTM tech stack by evaluating tool usage, reducing redundancy, and integrating platforms for seamless data flow
  • Acting as SFDC administrator and power user, managing workflows, fields, objects, and automation to ensure our CRM supports sales, marketing, and customer success
  • Partnering closely with Sales, Marketing, and CS teams to design efficient processes across lead routing, scoring, attribution, pipeline hygiene, and reporting
  • Developing and maintaining reports/dashboards that help us track key metrics, such as pipeline velocity, conversion rates, and campaign ROI
  • Leading tool onboarding and offboarding, including vendor management and training
  • Ensuring reliable reporting by solving data gaps, syncing issues, and connecting systems
  • Staying ahead of new features and capabilities across our GTM tools, constantly improving how we work
  • Continuously analyzing GTM data across the funnel to identify trends, test hypotheses, and propose actionable improvements across sales, marketing, and customer touchpoints
  • Supporting forecasting, capacity planning, and performance analysis to help leadership make informed, data-driven decisions

Requirements:

  • Proven experience managing GTM tools, especially Salesforce, HubSpot, and at least 2–3 of the following: Apollo, Clay, Chili Piper, Gong
  • Strong experience in B2B SaaS GTM models, ideally supporting both SLG and PLG motions
  • Hands-on SFDC admin experience with the ability to build and troubleshoot workflows, custom fields, automation, and integrations
  • Strong understanding of B2B revenue operations and the connection between sales, marketing, and customer success
  • Ability to simplify complex tech ecosystems and eliminate unnecessary tools or processes
  • Analytical mindset: knowledge of dashboards, attribution, and pipeline metrics
  • Comfortable rolling up sleeves but also thinking strategically about how tech can unlock growth
  • Curious, fast learner, and proactive problem-solver

Bonus Points:

  • One or more of the following Salesforce certifications: Salesforce Certified Advanced Administrator, Salesforce Certified Platform App Builder, Salesforce Certified Sales Cloud Consultant
  • Experience with data tools, such as Looker, Tableau, or similar
  • Experience supporting ABM or multi-touch attribution models

We strive to create an inclusive environment where everyone feels valued and supported.

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