**Delivery Center Team Lead**

7 days ago

Dehra Dūn, Uttarakhand, India beBeeLeadership Full time ₹ 1,04,000 - ₹ 1,30,878

Description:

  • Our team is seeking a leader to oversee the day-to-day operations of our delivery center. This individual will be responsible for managing a multi-layer team, ensuring that our clients receive excellent service and that we maintain a high level of efficiency in our operations.

Key Responsibilities:

  • Account Identification & Acquisition: Identify potential retail stores and acquire new accounts in the assigned territory.
  • Account Management: Drive the growth of Channel partners/stores' business with Amazon, building and executing on a strategic account plan that delivers key business opportunities for the stores and Amazon.
  • Field Visits: Visit targeted number of stores daily/weekly/monthly basis.
  • Training: Deliver training & coaching of Amazon processes, products, operating model and SOPs.
  • Reporting: Maintain & publish routine reporting on stores current performance & business with Amazon, provide recommendations and action plans based on data.
  • Team Management: Build and manage a multi-layer team, manage performance through on-the-job coaching and mentoring.

Requirements:

  • Strong leadership capabilities and people management skills.
  • Ability to work under pressure situations.
  • Ability to work in ambiguous situations.
  • Good communication skills.
  • Strong Bias for great customer service.
  • Analytical Skills: Effectively analyse and interpret information, identifying & validating key facts.

Preferred Qualifications:

  • Bachelor's degree.

Benefits:

  • Amazon offers a competitive salary and benefits package.
  • Ongoing training and development opportunities.

We strive to create an inclusive culture where all employees can thrive. If you have a disability and need an accommodation or adjustment during the application and hiring process, please visit [disabled-accessible website] for more information.

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