Recruitment Associate
4 weeks ago
We are seeking a Recruitment Associate to join our Talent Acquisition team at V5 Global Services Private Limited. This role involves interacting with candidates via email, phone calls, and instant messaging to complete their application process.
Responsibilities:
Key Responsibilities:
- Make outbound calls to motivate candidates to complete job applications.
- Schedule and reschedule first-day work for employees and share necessary information.
- Review application forms for completeness and accuracy.
- Handle inbound calls and resolve candidate queries.
- Respond to candidate queries via email and text.
- Resolve queries on a ticketing platform.
- Provide an excellent candidate experience.
- Maintain a quality score of 90% or above.
- Evaluate and escalate complex issues.
- Ensure process controls are in place.
Requirements:
- Bachelor's degree in any stream.
- Proven work experience in an international contact center environment.
- Neutral accent.
- Excellent verbal and written communication skills.
- Ability to handle sensitive information.
- Agile and flexible work schedule.
- Experience working on multiple systems and tools.
- Logical and analytical thought process.
Additional Requirements:
- Familiarity with ServiceNow.
- Ability to work in rotational shifts.
- Willingness to work in any US shift (EST/CST/MST/PST).
Compensation:
Freshers: ₹25,000 per month.
0-2 YRS (Relevant): ₹32,000 per month.
3-5 YRS (Relevant): ₹40,000 per month.
Duration: 6 months (minimum).
Location: Bangalore (Adugodi, Mahadeva Pura).
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