
Pet Care Team Lead
2 weeks ago
Job Title:
Pet Care Team Lead
About the Role:
We are looking for an experienced team member to join our pet care team. As a Pet Care Team Lead, you will be responsible for ensuring the highest level of customer satisfaction and providing exceptional care to our furry friends.
Key Responsibilities:
Greet and assist customers in a friendly and professional manner.
Understand customer needs and pitch the right products and services.
Maintain store cleanliness, product displays, and inventory.
Manage and coordinate pet spa appointments and services.
Handle home delivery orders and ensure timely dispatch.
Stay informed about products, new arrivals, and promotions.
Process sales through POS system and handle cash/card transactions.
Assist in stock management and store opening/closing duties.
Required Skills and Qualifications:
Prior retail or customer service experience preferred.
Passion for pets and basic knowledge of pet products.
Good communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Responsible, punctual, and a team player.
Basic computer knowledge is a plus.
About Us:
Our organization is dedicated to providing top-notch pet care services. If you are passionate about animals and committed to delivering exceptional customer experiences, we encourage you to apply.
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