Senior Legal Operations Manager

1 day ago

Mohali, Punjab, India beBeeOperations Full time ₹ 20,00,000 - ₹ 25,00,000

Senior Legal Operations Manager Role:

The ideal candidate will oversee the delivery of legal support services, ensuring high-quality execution of client projects and maintaining compliance with global legal standards.

This role demands a strong foundation in legal concepts, managerial skills, attention to detail, and a service-driven mindset to meet the evolving demands of international legal clients.

  • Manage end-to-end delivery of legal support services across litigation support, contract lifecycle management, document review, legal research, and compliance domains.
  • Maintain quality deliverables by ensuring accuracy, completeness, and adherence to client expectations and legal standards.
  • Develop project plans, allocate resources, and monitor progress for timely and cost-effective delivery.
  • Address delivery-related issues and client escalations proactively.

Client Relationship Management:

  • Serve as key contact for assigned clients; maintain regular communication to understand evolving needs and ensure alignment.
  • Participate in client calls, review meetings, and feedback sessions.
  • Support client onboarding, process transition, and documentation activities.

Team Leadership & Performance:

  • Lead, mentor, and coach a team of legal analysts, associates, and senior associates.
  • Monitor team performance, identify training needs, and implement performance improvement strategies.
  • Conduct knowledge-sharing sessions, upskilling initiatives, and career development support for team members.

Quality, Compliance & Reporting:

  • Ensure adherence to internal SOPs, SLAs, legal best practices, and data confidentiality protocols.
  • Implement robust quality control mechanisms and conduct regular audits of work outputs.
  • Generate project dashboards, status reports, and operational metrics for internal and external stakeholders.

Operational Initiatives:

  • Collaborate with business development teams on proposals, RFPs, client presentations, and proof-of-concept projects.
  • Support implementation of legal tech tools and process automation initiatives.

Qualifications & Experience:

  • Educational Background: LL.B. from a recognized law school; LL.M in Business laws preferred.
  • Experience: 10+ years in legal services with 10+ years in a supervisory or client-facing role in an LPO or corporate legal setup.
  • Exposure to U.S., U.K., or other common law jurisdictions is highly desirable.
  • Demonstrated expertise in contract analysis, litigation support, and legal compliance domains.

Key Skills:

  • Excellent legal drafting, analytical, and interpretation skills.
  • Strong command of legal research databases.
  • Familiarity with contract management platforms, review tools, and case management software.
  • Exceptional written and verbal communication skills.
  • Proven ability to lead teams, manage multiple priorities, and work under pressure.
  • High standards of professional ethics, confidentiality, and integrity.

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