Senior Collections Specialist

3 days ago

Solapur, Maharashtra, India beBeecollections Full time ₹ 8,00,000 - ₹ 10,00,000

Senior Collections Specialist

Job Description

We are seeking a seasoned professional to fill the role of Senior Collections Specialist. As a key member of our team, you will be responsible for managing high-value and complex accounts to ensure timely recovery of outstanding dues. Your analytical approach, strong negotiation skills, and ability to identify at-risk accounts early will make you an invaluable asset in this position.

In addition to managing your own portfolio, you will mentor junior collection agents, helping to improve overall recovery performance and credit discipline. Your expertise will also be leveraged to provide feedback to the credit team on customers showing increased risk.

Required Skills and Qualifications
  • Collections Management:

- Handle a portfolio of priority accounts with overdue balances, ensuring maximum recovery.

  • Credit Risk Monitoring:

- Review payment history and account behavior to identify early warning signs of potential defaults.

  • Escalation Handling:

- Manage complex cases involving disputes, bounced payments, or high-risk clients.

  • Mentorship & Support:

- Support junior collection agents by providing guidance on collection strategies, risk flags, and client engagement techniques.

  • Reporting & Documentation:

- Maintain accurate records of all interactions, agreements, recovery actions, and risk indicators in the system.

Responsibilities
  1. Collections Management - Ensure timely recovery of outstanding dues
  2. Credit Risk Monitoring - Identify early warning signs of potential defaults
  3. Escalation Handling - Manage complex cases involving disputes, bounced payments, or high-risk clients
  4. Mentorship & Support - Provide guidance to junior collection agents
  5. Reporting & Documentation - Maintain accurate records in the system
Qualifications
  • Education: Bachelor's degree preferred; diploma or relevant certification in finance, business, or collections is an advantage
  • Experience: 3–5 years in collections, receivables management, or credit control, with exposure to credit risk assessment
  • Skills: Strong negotiation, analytical, and conflict resolution skills; Ability to manage multiple accounts and priorities under pressure; Proficiency in MS Excel and collections/accounting software
  • Competencies: Strong interpersonal and communication skills; Persistence and resilience in high-pressure situations; Analytical mindset with the ability to identify risk patterns; Attention to detail and accuracy in documentation; Customer-focused approach while maintaining firmness on payment commitments

If you possess the necessary skills and qualifications, we encourage you to apply for this exciting opportunity. Join us in shaping the future of our organization

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