IT Support Specialist

2 weeks ago


Kolkata, West Bengal, India beBeeSpecialist Full time ₹ 5,00,000 - ₹ 7,50,000

Job Summary:

We are seeking a detail-oriented and proactive IT Administrator to join our team. This role is ideal for individuals with 2-3 years of experience in IT administration, looking to develop their skills further.

Key Responsibilities:

  • Provide first-level technical support to employees for hardware, software, and network issues.
  • Assist in maintaining computers, servers, and networking equipment.
  • Install and update software across the company's systems.
  • Identify, diagnose, and resolve basic IT problems related to hardware, software, and network connectivity.
  • Ensure regular data backups and contribute to the company's data security efforts.
  • Maintain accurate records of IT assets, issues, and resolutions in a ticketing or documentation system.
  • Monitor and maintain the company's local area network (LAN) and internet connectivity.
  • Support basic IT security tasks, such as ensuring antivirus updates and security patches are applied.

Requirements:

  • Bachelor of Science degree: A mandatory requirement for this position.
  • Experience: 2-3 years of experience in IT support or administration (internships, part-time roles, or self-taught experience welcome).
  • Basic knowledge of:
  • Windows and/or Linux operating systems.
  • Network concepts (e.g., IP addresses, DNS, routers, switches).
  • Hardware components (e.g., computers, printers, servers).
  • Office productivity software (e.g., Microsoft Office, Google Workspace).
  • Problem-solving skills with a proactive attitude.
  • Good verbal and written communication skills to interact with non-technical staff.
  • Able to work well in a team and follow instructions.

Added Advantage:

  • IT certifications such as CompTIA A+, Microsoft Certified: Fundamentals, or similar.
  • Knowledge of network security and firewall configurations.
  • Familiarity with cloud platforms like Google Cloud or Microsoft Azure.

We offer a competitive compensation package and opportunities for growth and development. Our team is passionate about delivering exceptional results and making a meaningful impact.


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