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Documentation Specialist
2 weeks ago
We are seeking a skilled Technical Writer to join our team.
Main Responsibilities:
- Define target audience, outline manuals, and write documentation that is technically accurate and conforms to writing style guidelines.
- Document new features and maintain existing documentation versions, including user guides, FAQs, and product technical overviews.
- Work closely with Product and Delivery teams to deliver technical documentation with a high focus on clarity, completeness, accuracy, and usability.
- Obtain product information from agile meetings, specifications, supplemental material, and discussions with Subject Matter Experts.
- Participate in peer review processes to improve documentation quality.
- Contribute to the development and maintenance of existing documentation processes, standards, checklists, and templates.
- Suggest screen labels and error messages with a focus on improving customer experience (UX).
- Skilled in writing, editing, reviewing, and scrutinizing various documents.
- Coordinate with onsite trainers for required document deliverables.
- Proven English writing skills.
- Knowledge of MSTP is required. Exposure to programming languages is not required but will be beneficial.
- Experience working in an Agile/Scrum development environment.
- Good decision-making and planning skills, strong research skills, high attention to detail, and team player skills.
- Self-motivated with positive attitude and analytical skills.
- Ability to deliver in a fast-paced environment with changing priorities and tight deadlines.
- Experience with Jira, Confluence, MS Office (Word, Excel, Power Point), and Visio.
About Us:
We value innovation and collaboration. Our ideal candidate is a skilled writer with excellent communication skills and experience in technical documentation.
What We Offer:
A dynamic work environment, opportunities for growth and development, and a chance to make a meaningful contribution to our team.
Contact Information:
Please submit your application through our online portal.
