Healthcare Marketing Specialist

Job Title: Client Servicing Manager

Location: Nagpur and Chennai

Reports To: Account Director / CEO

Type: Full-Time

Experience Level: 2–4 years in client servicing or account management, preferably in a digital marketing agency.

We are seeking an experienced Client Servicing Manager to join our team. This is a pivotal role that requires strong communication and project management skills to effectively manage client relationships, coordinate campaign execution, and deliver high-quality results.

Main Responsibilities:

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• Manage client relationships and build strong, trusted partnerships with key stakeholders.">
• Understand clients' business models, services, and growth challenges to provide effective advice on marketing strategies.">
• Conduct regular review meetings, provide performance reports, and proactively identify new opportunities.">
• Collaborate with internal teams to ensure timely and quality execution of campaigns.">
• Maintain project timelines, briefs, trackers, and reporting dashboards.">
• Evaluate marketing deliverables for compliance with client guidelines, industry regulations, and standards.">
• Work with internal strategists to translate client goals into actionable marketing plans.">
• Coordinate market research, competitor analysis, and audience insights as required.">
• Participate in strategy discussions, client pitches, and quarterly business reviews.">
• Liaise with creative and operations teams to ensure seamless delivery and efficient workflow.">
• Monitor campaign performance and coordinate optimisation efforts with the media buying team.">
• Resolve client concerns quickly by working with relevant internal stakeholders.">
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  • Qualifications:">
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    • Bachelor's degree in marketing, communications, business, or a related field.">
    • 2–4 years of experience in client servicing/account management, preferably in a digital marketing or advertising agency.">
    • Strong understanding of marketing regulations, challenges, and opportunities.">
    • Excellent communication, presentation, and relationship-building skills.">
    • Proven ability to manage multiple accounts and deadlines in a fast-paced environment.">
    • Tech-savvy and comfortable working with CRM tools, project management platforms (like Asana, Trello, ClickUp), and digital analytics dashboards.">
    • Familiarity with marketing platforms and tools.">
    • Understanding of SEO, performance marketing, and content marketing.">
    • Ability to interpret marketing KPIs and translate them into actionable insights.">
    • Experience managing doctors, clinics, hospitals, or pharma clients is a major plus.">
    • Working knowledge of medical marketing and healthcare branding.">
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Benefits:

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• A competitive compensation package.">
• Opportunities for career advancement.">
• Professional development and training programs.">
• Flexible work arrangements.">
• An inclusive and dynamic work environment.">
• A purpose-driven company culture.">">
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About Us:

We are a rapidly growing healthcare-focused marketing agency dedicated to helping healthcare brands grow their digital presence. Our team is passionate about delivering high-quality results and exceeding client expectations.

If you are a skilled Client Servicing Manager looking for a challenging and rewarding opportunity, we encourage you to apply. Please submit your resume and a cover letter outlining your qualifications and experience.

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• Keywords: Client Servicing Manager">
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Note: We value diversity and inclusion in the workplace. All qualified candidates are encouraged to apply, regardless of background, culture, or identity. However, all applicants must be eligible to work in the country where the job is located.