Cloud Infrastructure Leadership Position
3 days ago
Cloud Infrastructure Leadership Position
About the Role:We are seeking an experienced Cloud Engineering Manager to oversee our SaaS environment provisioning and infrastructure support. This role will lead a team of skilled system administrators & infrastructure engineers in India, working closely with our US-based counterparts to ensure high-quality, SLA-driven support to Edifecs' SaaS customers worldwide.
Responsibilities:- Lead and manage a Cloud Engineering team that provides SaaS infrastructure support during India daytime and evening shifts.
- Coordinate daily operational priorities with US-based counterparts on the SaaS Services team.
- Promote a positive & productive work environment for the team and exhibit behavior which fosters good morale for the individuals on the team.
- Manage shift & on-call rotations within the team.
To be successful in this role, you will need:
- 8-10 years of experience in infrastructure operations/system administration with at least 2 to 4 years as a manager in a 24x7 SaaS/hosting organization.
- Advanced understanding of Network architecture and firewalls.
- Ability to juggle and prioritize a high-volume ticket workload and handle details accurately and in a timely manner under pressure.
- Strong knowledge and experience in infrastructure operations, tools, methodologies for complex enterprise scale solutions.
We offer a competitive salary of $120,000 - $180,000 per annum, depending on experience, plus benefits including health insurance, retirement plan, and paid time off.
About Us:Edifecs is a leading provider of healthcare technology solutions, serving nearly 300 million people in the U.S. healthcare market. Our SaaS solutions are powered by AI and machine learning, providing deeper insights into patients, populations, and business processes. We value diversity and are an equal opportunity employer.
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