Cloud Infrastructure Leader
12 hours ago
About the Role
">We are seeking a seasoned Cloud Engineering Manager to oversee the provisioning and infrastructure support of our SaaS environment. As a key member of our SaaS Services team, you will be responsible for leading a team of skilled system administrators and infrastructure engineers in providing high-quality, SLA-driven support to our customers.
">Key Responsibilities
">- ">
- Lead and manage a team of Cloud Engineers to provide SaaS infrastructure support during India daytime and evening shifts.">
- Coordinate daily operational priorities with US-based counterparts on the SaaS Services team.">
- Provide performance feedback and support career development and advancement of the team.">
- Conduct regular 1-on-1 sessions with the team to ensure alignment with corporate and departmental goals and objectives.">
- Promote a positive and productive work environment for the team.">
- Manage shift and on-call rotations within the team.">
- Work with Edifecs SaaS Services leadership on refining strategy and operational direction for SaaS infrastructure services.">
- Interface with Professional Services, Application Support, DevOps, Engineering, and other organizations as required to ensure timely and accurate delivery of SaaS infrastructure.">
Requirements
">- ">
- 8-10 years of experience in infrastructure operations/system administration with at least 2 to 4 years as a manager in a 24x7 SaaS/hosting organization.">
- 8-10 years of experience in private cloud/data center environments.">
- 5-6 years of Windows/Linux administration.">
- 5+ years of technical support/systems engineer experience in a HOSTED/SaaS environment.">
- 4+ years' experience supporting applications in AWS at an enterprise level.">
- Advanced understanding of Network architecture and firewalls.">
- Strong knowledge and experience in infrastructure operations, tools, methodologies for complex enterprise scale solutions.">
- A BE/BTech/MTech in Computer Science or related degree is required.">
Compensation
">The estimated salary for this position is $150,000 - $200,000 per year, depending on experience.
">About Edifecs
">Edifecs provides market-leading technology to its payer and health system customers, which serve nearly 300 million people in the U.S. healthcare market. For over 25 years, Edifecs has enabled customers to unlock greater value with their healthcare data management platform which includes its Best in KLAS healthcare interoperability cloud solution.
">We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, or disability status.
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