Kuwait Data Insights Professional
1 week ago
We are seeking a skilled professional to join our team as a Data Insights Expert.
Job DescriptionVitelco is a leading provider of end-to-end IT services, and we are currently looking for a talented individual to analyze data from various sources, prepare comprehensive reports, and provide critical insights into campaigns and customer lifecycle activities. This role is based in Kuwait and requires the ability to work effectively with large datasets while maintaining data integrity.
Responsibilities- Analyze data from various sources, including software development, testing, DevOps, and IT operations, to gain a deeper understanding of customer behaviors and preferences.
- Create detailed reports using reporting tools and conduct analyses of postpaid and prepaid customers.
- Produce actionable dashboards that provide performance summaries and metrics such as customer acquisition, retention, engagement, and revenue growth.
- Develop regular reports that directly impact the customer lifecycle, including KPIs and ROI, to measure campaign effectiveness.
- Use data analytics to understand customer segments, behaviors, and preferences, and provide recommendations to improve customer experience and develop campaign strategies.
- Work collaboratively with cross-functional teams to drive business outcomes and optimize processes.
To be successful in this role, you will need:
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