
Airline Service Representative
1 week ago
Airline Service Representative
Job Description:This role involves providing top-notch customer service to passengers. The ideal candidate should have excellent communication skills and the ability to work in a fast-paced environment.
Main Responsibilities:
- Assist passengers with their queries and concerns efficiently.
- Provide information on flight schedules, routes, and fares accurately.
- Handle disruptions and resolve issues promptly.
- Maintain accurate records and reports.
Key Requirements:
- Candidates must have at least 15 years of regular education (10 + 2 + 3).
- Proficiency in Amadeus suite – ARD Web, Altea CM, Altea Inventory & Availability is required.
- Experience in reservations and ticketing, including seating and codeshare handling is essential.
- Disruption handling skills are crucial.
- Knowledge of fare filing is desirable but not mandatory.
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