Subscription Renewal Executive

1 week ago

Mount Abu, Rajasthan, India beBeeRenewal Full time ₹ 8,00,000 - ₹ 11,20,000
Job Title: Renewals Specialist

We are seeking a skilled professional to execute all phases of subscription renewal lifecycle, including notifying customers of renewal, building quotes, and closing renewals opportunities.

About the Position:

  • Migrate customers to Cisco's ordering platform at the time of renewal.
  • Identify and execute upsell opportunities within your customer base.
  • Ensure invoice accuracy and collaborate with finance to collect payment.
  • Analyze data and trends to identify growth opportunities.
  • Embrace the use of AI in repetitive tasks and be open to learning how to automate tasks using AI.

Key Responsibilities:

  • Execute subscription renewal lifecycle activities, including notification, quote creation, and opportunity closure.
  • Collaborate with finance to ensure accurate invoicing and timely payment collection.
  • Develop and implement strategies to grow revenue through upselling and cross-selling.
  • Stay up-to-date on industry trends and developments, leveraging this knowledge to drive business growth.

Requirements:

  • Excellent verbal and written communication skills.
  • Highly detail-oriented with the ability to handle a large volume of accounts, tasks, and responsibilities.
  • Strong customer service, listening, and presentation skills.
  • Bachelor's Degree or equivalent experience.
  • Experience with SaaS-based applications.
  • Experience working with Salesforce.com preferred.
  • Self-Starter/High Energy/Positive Attitude/Customer Focused.
  • Proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook).
  • Experience in using robotic automation/AI tools is highly preferred.

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