Zonal Sales Director

2 weeks ago

Rajkot, Gujarat, India Vodafone Idea Limited Full time
Job Purpose

To develop and execute sales strategies for prepaid and postpaid businesses across retail, Enterprise, and SME channels to achieve sales targets, revenue growth, and distribution objectives.

Key Responsibilities
  • Deliver overall Gross, GAS, and CMS share targets for the zone.
  • Achieve targeted net adds for all products and sales channels (Distribution, Retail, MTO/SPO, and SME) in the zone.
  • Achieve channel infrastructure enhancement targets (UAO, DURO, retail large format stores, FOCOs, SPO outlets, SME partner infrastructure, etc).
  • Deliver overall Revenue target for the zone across products and channels.
  • Achieve savings on allocated COCA/SAC and G&A budgets at the zone.
  • Manage overall customer satisfaction (Retail NPS and TSAT) and revenue churn targets across different customer segments.
  • Ensure higher visibility by executing communication and branding activities, in coordination with the circle team.
  • Guide zonal network resources and coordinate with circle teams and outsourced network agencies to provide inputs on O&M issues to deliver seamless network experience, leading to positive Network NPS.
  • Coordinate with the network and sales team to improve utilization of LUS.
  • Manage changes in business, organization, and people to ensure continuity and smooth operation.
  • Coaching, mentoring, and retention of on-roll team members.
  • Management of off-roll employees and agencies (in CS, Sales & Retail).
  • Drive compliance with HSW norms across the zone and extended partner population.
Requirements
  • 8-12 years of distribution and/or general management experience in Telecom/FMCG/Mass Retail Distribution industry.
  • Experience of distribution planning and channel strategy implementation and managing large number of partners of varying sizes and complexity.
  • Ability to lead, engage, and coach large teams for effective performance.
  • Thorough understanding of business levers to drive revenue growth and profitability.
  • Ability to manage dynamic, high-uncertainty environments and Independent thought leadership with drive to execute.
  • Influencing skills, analytical and commercial ability, effective relationship management skills, and proven ability to function within a matrix-organization.
  • MBA with Stint in Sales Prepaid, Postpaid businesses during the career graph.
  • Min 10y of experience.

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