
Clinical Operations Director
2 days ago
About Us:
We have a pan-India footprint with 37 hospitals across 19 cities and 10,500 beds.
We stand as an integrated network with over 5,600 doctors and 20,000 employees.
Job Description
Clinical Operations LeadershipThe Medical Services Head provides clinical and administrative direction for the operation of medical departments and services.
This role is responsible for coordinating and overseeing all medical care and support quality monitoring/accreditation/quality assurance.
Key Responsibilities:
- Coordinate and oversee all medical care provided at the unit ensuring the quality of clinical services rendered
- Evaluate statutory compliances regarding MTP, PCPNDT, AERB, Radiation Safety etc.
- Analyze department mix and consultant needs
- Participate in tariff revision and clinical compensation patterns
- Analyze performance of retainers
- Monitor and rationalize Doctor cost
- Rationalize surgical and Medical Charges
- Oversee clinician-related quality monitoring/accreditation/quality assurance services
- Coordinate and conduct medical Advisory Board, Clinical HOD Committee, departmental meetings
- Monitor reporting and communication of quality improvement initiatives, quality, and patient safety awareness
- Address consultant requirements and recruitment
- Induction, On boarding, Credentialing, and privileging of consultants
- Training, re-privileging, and monitoring consultant performance
- Review, peer review, and formulate draft replies for medico-legal cases
- Audit-Clinical billing codes
- Provide clinical input to Unit Head for medico-legal cases
- Engage team members through training, performance management, feedback, coaching, and reward systems
- Recommend junior clinical manpower for effective functioning
- Evaluate academic activities and programs
- Ensure training on patient safety, service excellence initiatives, and healthcare communication
- Prepare biomedical equipment capital expenditure budget
- Oversight of medical records department and digitization efforts
- Conduct awareness programs, campaigns, and drives for service excellence initiatives and patient experience videos
What You Will Do:
You will lead the development and implementation of policies and procedures that drive operational efficiency and improve patient outcomes.
You will also be responsible for managing budgets, forecasting revenue, and making data-driven decisions.
As a Medical Services Head, you will play a key role in shaping the future of our organization.
You will work closely with cross-functional teams to develop and implement strategies that drive business growth and improve patient satisfaction.
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