
Insurance and Healthcare Solutions Specialist
5 days ago
Healthcare in India is a rapidly evolving sector with inflation in healthcare costs increasing exponentially,
">A significant proportion of Indians are unable to afford health insurance on their own; consequently, approximately 600 million individuals will likely depend on employer-sponsored insurance.
We're seeking highly skilled professionals to join our team as we strive to provide top-notch insurance and healthcare solutions to 10 million lives by FY2030.
The ideal candidate should possess a strong track record of delivering exceptional customer service, be passionate about creating great experiences for customers, and have excellent communication skills, both verbal and written.
Key Responsibilities include:
- Helping employees and employers utilize their health insurance and benefits seamlessly
- Addressing product and service-related queries in a timely and accurate manner via phone, email, or chat
- Meeting response time targets for support inquiries
- Driving 100% customer retention through exceptional service delivery
Requirements:~0-3 years of experience in customer service/support on voice/chat/email ~ Great command of English (both oral and written)
This role offers an opportunity to work on innovative projects, collaborate with a talented team, and contribute to the growth of our organization. If you're a motivated and results-driven individual looking to make a meaningful impact, we encourage you to apply.
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