International Customer Service Representative

4 days ago

Greater Noida, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 1,90,000 - ₹ 2,90,000
Customer Experience Advocate

A customer-centric professional with international experience in customer support is required to handle queries and resolve issues efficiently.

Main Responsibilities:
  • Handle customer inquiries via calls, emails, or chat for international clients.
  • Provide prompt and effective support to customers ensuring high levels of satisfaction.
  • Troubleshoot issues and guide customers with appropriate solutions.
  • Maintain accurate records of customer interactions.
  • Follow established procedures and guidelines while dealing with customers.
  • Collaborate with internal teams to resolve complex customer issues.
Key Requirements:
  • 6 months to 3 years of experience in International Customer Support.
  • Excellent verbal and written English communication skills.
  • Willingness to work in a non-traditional shift (US hours).
  • Strong problem-solving skills and a customer-first approach.
  • Ability to multitask and work in a fast-paced environment.
Benefits and Expectations:
  • Develop strong relationships with customers through proactive and personalized service.
  • Stay up-to-date on industry trends and best practices to enhance customer support capabilities.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Continuously improve customer support processes to increase efficiency and effectiveness.

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