Procurement Process Specialist

16 hours ago


Hyderabad, Telangana, India Genpact Full time
Job Title: Procurement Process Specialist

We are inviting applications for the role of Procurement Process Specialist, a critical position in our organization. As a key member of our team, you will be responsible for handling email inquiries from internal customers and external vendors, providing professional and effective service to meet their needs.

About the Role:
  • Process purchase requisitions and supplier setup with attention to detail and efficiency.
  • Respond to customer inquiries in a timely manner, communicating effectively to resolve issues and concerns.
  • Develop communication between customers to facilitate smooth transactions.
Key Responsibilities:
  1. Research and resolve inquiries related to Accounts Payable, Procurement Operations, Supplier queries, and Product Ordering.
  2. Foster strong relationships with stakeholders, addressing issues and concerns in a prompt and professional manner.
  3. Keep accurate records of customer interactions, including details of inquiries, complaints, and comments, as well as actions taken.
Requirements:
  • Graduation in Commerce (B.Com) or relevant field.
  • Experience in Procure to Pay, including Supplier Setup or Procurement Operations or Accounts Payable.
  • Excellent communication skills - written and spoken.
  • Customer management skills.
  • End-to-end understanding of Procurement activities to decide what needs to be dealt by Procurement and Accounts Payable process Helpdesk and other co-functional teams.
Salary Range:

$60,000 - $80,000 per annum, depending on experience and qualifications.

About Us:

Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.



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