Financial Services Coordinator

5 days ago


Bengaluru, Karnataka, India Rupeek Full time
Role Overview

The Financial Services Coordinator will be responsible for coordinating and facilitating communication between internal teams and customers to resolve financial services-related issues. This role requires excellent problem-solving skills, with the ability to navigate complex regulatory environments and communicate effectively with customers and internal stakeholders.

About the Team

The customer service team at Rupeek is dedicated to delivering exceptional customer experiences and driving continuous improvements in service delivery. We are a collaborative and supportive team, committed to working together to achieve our goals and provide the best possible outcomes for our customers.

Key Requirements

- Bachelor's degree in Business Administration, Customer Service, Finance, or a related field.
- Minimum 5 years of experience in customer service, with at least 2 years in a coordination or facilitation role, preferably in the BFSI or Fintech sectors.
- Excellent problem-solving skills, with the ability to navigate complex regulatory environments and communicate effectively with customers and internal stakeholders.

What We Offer

- Opportunity to work with a dynamic customer service team at a leading fintech company.
- Professional growth and development opportunities in a fast-paced environment.
- Competitive salary and benefits package.

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