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7 days ago
We are seeking a highly skilled Unix Support Engineer to fill a mission-critical role in our organization. As a Unix Support Engineer, you will be responsible for providing Level 2 or Level 3 support for Unix in a banking environment.
- Main Responsibilities:
- Ensure compliance with regulatory requirements such as PCI DSS and SWIFT.
- Operate under IT Service Management frameworks (Incident/Change/Problem/Knowledge).
- Maintain high system availability, performance, and security; participate in Disaster Recovery and Business Continuity Planning exercises.
- Troubleshoot complex incidents and manage approved platform changes.
- Conduct root cause analysis for recurring incidents and implement permanent fixes.
- Tune configurations and schedule jobs to enhance system performance and reliability.
- Coordinate with vendors (Technical Assistance Center cases, firmware/patch planning) and validate post-change system health.
- Demonstrate strong documentation, runbook hygiene, and clear communication with operations, security, audit, and business stakeholders.
- Ownership mindset with readiness for 24x7 support and on-call rotation.
Required Skills and Qualifications:
- At least 6 years of experience in Unix administration.
- Knowledge of AIX, Power Systems, HMC, VIOS, and other relevant technologies.
- Strong understanding of IT Service Management principles and frameworks.
- Excellent problem-solving skills and ability to work under pressure.
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