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Business Transformation Specialist
2 weeks ago
Job Title: Regional Operational Excellence Lead
">Job Description:
The Regional Operational Excellence Lead will drive initiatives to harmonize business processes, optimize target operating models, and enhance operational efficiencies across the region. This role will be instrumental in driving continuous improvement through effective deployment of technology, establishing a high-performance agency network, and leading regional improvement projects.
Key Responsibilities:
- Harmonized Processes & Target Operating Models:
Implement harmonized processes across the region to create a standardized approach to operations. Collaborate with Regional Business owner teams to review target operating models that enhance efficiency and operational effectiveness. Continuously assess and refine these models to ensure alignment with regional requirements.
Effective Deployment of Technologies:Help Agencies identify and prioritize automation opportunities to reduce manual processes and operational redundancies. Act as a liaison between Regional agencies and promote best practice sharing.
High-Performance Agency Network Management:Develop and implement a high-performance mindset within the regional agencies. Monitor and coach QPMs to improve agency performance across the region. Drive initiatives that encourage best practices sharing, performance benchmarking, and continuous improvement within agency networks.
Regional Improvement Projects:Identify and lead regional improvement projects focusing on operational waste reduction, simplification, and efficiency gains. Conduct regular assessments to uncover opportunities for process enhancements, automation, and simplification across various functions.
Project Management & HO contribution:Participate in HO global projects, working closely with HO BEX team and external teams to manage the effective implementation of projects. Act as a focal point for the region to provide regional specificities and process needs.
Required Skills and Qualifications:
To be successful, this role requires conceptual and strategic thinking with advanced problem-solving and decision-making skills. An inspiring management style which incorporates vision and values naturally collaborative, bold, and teamwork driven.
Key Competencies:
- Degree in Maritime Business, Logistics, or Supply Chain, or business management.
- At least 3 years of managerial experience in project management and/or business process improvement.
- Certification in LEAN Six Sigma, Project Management would be advantageous.
- Strategic Vision: Ability to see the big picture and align operational processes with strategic business goals.
- Change Management: Skilled in managing change effectively to drive the adoption of new processes and technologies.
- Technology Acumen: Knowledgeable about new and emerging technologies, with the ability to identify and deploy relevant tools for process improvement.
- Continuous Improvement Mindset: Proactive in identifying opportunities to reduce waste, automate tasks, and simplify workflows (Lean and Six Sigma knowledge).
