Quality Assurance Manager

2 weeks ago


Bangalore, India WinWire Technologies India Pvt. Ltd Full time

Job Title: Quality Assurance Manager

Job Summary:

We are seeking an experienced Quality Assurance Manager to join our team at WinWire Technologies India Pvt. Ltd. This role will be responsible for developing and implementing quality processes to ensure the highest level of quality in our software development projects.

Key Responsibilities:

  • Develop quality/process improvement roadmap for the overall organization

  • Establish process architecture to meet the organization requirements

  • Lead a team of SQA's to achieve organization quality assurance goals

  • Establish metrics program across the organization

  • Support presales team on customer enquiry and process/quality write up

  • Respond for RFI on process and quality

  • Good understanding of quality assurance methodology, industry standards, design and implementation of quality management systems

  • Implement quality management systems (QMS) in lines with ISO 9001:2015, CMMI, ITIL, Agile Methodologies

  • Provide process consultancy independently for software development and services projects

  • Perform internal quality audits

  • Design and creation of organization process artefacts

  • Facilitate project teams in identifying issues and risks

  • Perform root cause analysis

  • Conduct quality awareness training

  • Prepare project dashboard and monthly status reports

  • Collect and analyze metrics

  • Establish process performance baseline for org metrics

  • Analyze and evaluate org metrics to identify improvement opportunities

  • Have good knowledge on statistical process control

  • Establish org wide measurement processes/program

  • Work with project team to identify improvement opportunities and assist team to achieve the improvements

  • Conduct trainings on various topics of quality assurance and quality standards



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