Current jobs related to Customer Experience Management Specialist - Coimbatore, Tamil Nadu - HighLevel

  • Travel Experience Specialist

    1 week ago

    Coimbatore, Tamil Nadu, India Aspire Tourism Inida Full time

    Job Summary: As a Travel Experience Specialist at Aspire Tourism India, you will be responsible for creating customized tour packages for our clients. If you have a passion for travel and customer service, we encourage you to apply.Job Description:Identify the right customer and provide the right solution accordingly.Maintain a good relationship with...

  • Customer Support Specialist

    4 weeks ago

    Coimbatore, Tamil Nadu, India Cosmic Insights Full time

    Company DescriptionCosmic Insights is a successful Vedic astrology platform founded in 2016. We aim to make Vedic astrology easily accessible to the masses while providing tools to guide them to understand their karmas better. We also strive to eradicate fears associated with astrology and empower individuals to manage their life through cosmic knowledge....

  • Customer Experience Leader

    1 week ago

    Coimbatore, Tamil Nadu, India Mia by Tanishq -MTP Road Full time

    We are looking for a Customer Experience Leader to join our team at Mia by Tanishq - MTP Road. In this role, you will be responsible for developing and implementing strategies to enhance customer experiences, drive sales growth, and elevate the overall customer experience.About the Ideal CandidateThe ideal candidate will have excellent leadership and...

  • Engineering Management Specialist

    1 week ago

    Coimbatore, Tamil Nadu, India Yield Engineering Systems Full time

    Job OverviewWe are seeking an Engineering Management Specialist to join our team at Yield Engineering Systems, Inc.This role will involve overseeing project plans from conception to implementation, including strategies, processes, and resources.The ideal candidate will have 5+ years of experience in Technology programs with an emphasis on Product...

  • Experience Expert for Customer and Employee Experience Solutions

    1 week ago

    Coimbatore, Tamil Nadu, India VSquare Systems Pvt. Ltd. Full time

    We are seeking a skilled Qualtrics Consultant with 4+ years of experience to support our customer experience, employee engagement, and survey management initiatives. The ideal candidate will have hands-on expertise in designing, implementing, and optimizing Qualtrics-based solutions while ensuring data integrity and actionable insights.Key...

  • CRO and Site experience Specialist

    3 weeks ago

    Coimbatore, Tamil Nadu, India Paula's Choice Skincare Full time

    About Us:Founded in the US (Seattle) in 1995 by Paula Begoun, Paula's Choice Skincare is a multinational brand that is now 29 years strong Our vision is to empower consumers with in-depth knowledge and enable people around the world to make the best choices for their skin. We question ingredients, follow the facts and stand up for the customer, because we...

  • CRO and Site experience Specialist

    3 weeks ago

    Coimbatore, Tamil Nadu, India Paula's Choice Skincare Full time

    About Us : Founded in the US (Seattle) in 1995 by Paula Begoun, Paula's Choice Skincare is a multinational brand that is now 29 years strong Our vision is to empower consumers with in-depth knowledge and enable people around the world to make the best choices for their skin. We question ingredients, follow the facts and stand up for the customer, because we...

  • Inventory Management Specialist

    7 hours ago

    Coimbatore, Tamil Nadu, India Yield Engineering Systems Full time

    Yield Engineering Systems, Inc. (YES) is a leading manufacturer of reliable, high-tech, cost-effective capital equipment that pushes the boundaries of innovation. We are seeking an experienced Inventory Management Specialist to join our Materials team.About the RoleThis role requires strong analytical, organizational, and leadership skills. As a key member...

  • Specialist - Order Management

    1 week ago

    Coimbatore, Tamil Nadu, India Vserve Ebusiness Solutions Full time

    Job SummaryWe are seeking a highly skilled Order Management Specialist with experience in Infor CloudSuite (Web UI - SX) ERP. The ideal candidate will have expertise in order sourcing, order entry, and end-to-end order management processes, including Shopify order processing and warehouse order coordination. This role requires strong attention to detail,...

  • Specialist - Master Data Management

    2 weeks ago

    Coimbatore, Tamil Nadu, India Flex Full time

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design build and deliver innovative products that improve the world We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...

  • Sales And Marketing Specialist in real estates

    4 weeks ago

    Coimbatore, Tamil Nadu, India HILLSTAR DEVELOPERS PRIVATE LIMITED Full time

    Company Description HILLSTAR DEVELOPERS PRIVATE LIMITED is a construction company, RS PURAM, COIMBATORE, Tamil Nadu, India.Role Description This is a full-time on-site role for a Sales and Marketing Specialist at HILLSTAR DEVELOPERS PRIVATE LIMITED in Coimbatore. The Sales and Marketing Specialist will be responsible for communication, customer service,...

  • Specialist - Master Data Management

    3 weeks ago

    Coimbatore, Tamil Nadu, India Flex Full time

    Job DescriptionFlex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our...

  • Digital Marketing Specialist

    3 weeks ago

    Coimbatore, Tamil Nadu, India Abusiness -> SAP BTP, Integration Suite Developers Full time

    Company Description At ABUSINESS, we specialize in SAP Cloud, On-Premise, Hybrid, Enterprise, and Custom Integration solutions. Leveraging decades of industry-driven SAP experience, we strive to deliver sustainable and competitive integration solutions. We offer consulting, strategy, custom integration solutions, project-based partnerships, and integration...

  • International Business Specialist

    2 weeks ago

    Coimbatore, Tamil Nadu, India AHAM GROUP OF COMPANIES Full time

    Company Description Aham Global Business Pvt. Ltd. is a diverse business organization that offers a range of services from ITES to overseas immigration consulting. With a focus on digital presence, customer service platforms, and immigration expertise, the company has expanded into multiple businesses to meet global company needs. Aham Global Business Pvt....

  • LinkedIn Outreach Specialist

    2 weeks ago

    Coimbatore, Tamil Nadu, India Beige Studio Full time

    Company Description Beige Studio specializes in branding, marketing, copywriting, and lead generation on and other social media platforms. Our mission is to help businesses enhance their online presence and connect with their target audience effectively. We focus on creating tailored strategies that drive results, ensuring your brand stands out in a...

  • LinkedIn Outreach Specialist

    2 weeks ago

    Coimbatore, Tamil Nadu, India Beige Studio Full time

    Company DescriptionBeige Studio specializes in branding, marketing, copywriting, and lead generation on LinkedIn and other social media platforms. Our mission is to help businesses enhance their online presence and connect with their target audience effectively. We focus on creating tailored strategies that drive results, ensuring your brand stands out in a...

  • Lead - Order Management Specialist

    1 week ago

    Coimbatore, Tamil Nadu, India Vserve Ebusiness Solutions Full time

    Job Summary:- We are seeking a highly skilled Lead Order Management Specialist with experience in Infor CloudSuite (Web UI - SX) ERP.- The ideal candidate will have expertise in order sourcing, order entry, and end-to-end order management processes, including Shopify order processing and warehouse order coordination.- This role requires strong attention to...

  • Data Management Specialist at Bull Machines Pvt Ltd

    14 hours ago

    Coimbatore, Tamil Nadu, India Bull Machines Pvt Ltd Full time

    Job OverviewBull Machines Pvt Ltd is a leading manufacturer of innovative products, and we are seeking a highly motivated Data Management Specialist to join our team. In this role, you will be responsible for managing product data and documentation in the PLM system, ensuring accuracy and completeness.Key Responsibilities:Manage product data and...

  • Customer Support Associate Lead

    4 days ago

    Coimbatore, Tamil Nadu, India Avantor Full time

    Job Description">">The Opportunity">Avantor is seeking a Senior Associate - Customer Support (French Language) for the Quotes Management team. This intermediate-level position involves providing initial technical product support to customers by handling inquiries and troubleshooting basic technical product-related issues.">Gather information to identify and...

  • Data Management Professional

    4 days ago

    Coimbatore, Tamil Nadu, India Flex Full time

    Job Description:To support our teams building great products and driving our growth, we're looking for a Specialist - Master Data Management in Coimbatore, India.The Specialist will perform analysis, provide reports, and information to create and maintain vendor master records and updates vendor setup. Additionally, they will work with suppliers and buyer...

Customer Experience Management Specialist

2 weeks ago

Coimbatore, Tamil Nadu, India HighLevel Full time

About Our Company Culture:

We value diversity, understand it makes our organization stronger, and are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level.

Solving Customer Issues:

The Customer Support Operations Manager will lead a team focused on solving complex customer issues. This role will work closely with other functional units to meet service level agreements and achieve high levels of customer satisfaction.

Main Responsibilities:

  • Lead a team of customer support professionals
  • Monitor the overall health of the support system, including live ticket queues, major bugs, and staff availability
  • Develop customer service strategies and improve quality results
  • Provide technical resources and resolve problems as an escalation point for high severity customer issues
  • Maintain a positive team culture and foster a collaborative environment

Requirements:

  • Associate's/Bachelor's degree or equivalent experience
  • 4+ Years in management
  • Saa S software experience
  • Several years running technical customer-facing teams
  • Experience managing a team of over 20+
  • Project management skills
  • Leading a results-driven team
  • People manager at heart, you love mentoring, leading, and contributing to the professional development of those around you
  • Strong collaboration, time-management, influencing, and prioritization skills
  • Ability to build and maintain relationships internally and with customers
  • Excellent listening, presentation, and communication skills at all levels
  • Ability to partner with customers and team members in developing their strategic direction
  • Demonstrated data-driven approach to problem-solving
  • Must be a go-getter and not afraid to ask questions
  • Basic computer and Excel skills