Operation Director for Home Interiors Management

2 days ago

Rajkot, Gujarat, India beBeeOperationsManagement Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
General Manager Operations Job

About Us

Livspace is Asia's largest and fastest-growing omnichannel home interiors and renovation platform. Using its proprietary technology, Livspace provides a one-stop renovation solution for homeowners—from design to managed last mile fulfillment for all rooms in a home.

The company has organized a fragmented industry, bringing together designers, brands, manufacturers, and contractors to enable an eCommerce-like trusted, and predictable experience.

This has resulted in a curated community of 50,000+ satisfied customers and over 2,000 interior designers.

Job Description

We are looking for a General Manager - Operations to lead our operations team and ensure customer delight. You will coordinate with design and production teams to keep them aligned with committed timelines for your cohort/city.

  • Own the customer experience completely post booking of project till the time of handover.
  • Act as the highest point of escalation for your region and ensure any issues highlighted by customers are resolved within committed ETAs and projects are completed on a good note.
  • Continuously coordinate with cross-functional teams such as installer teams, vendor teams, category teams, product teams, etc., to enable faster issue resolution for your team members to solve problems on ground.
  • Be a people manager to empower existing teams and hire the best talents in the country to strengthen the team of your region.
  • Ensure everyone in the team adheres to defined process SOPs and standards to provide a standardized customer experience.
  • Responsible for Customer Move-In Timeline Adherence, Customer Overall CSAT Score, Quicker resolution of customer escalations.

Required Skills and Qualifications

NIT/BITS/IIT/MBA from IIM/Tier 1 B-schools shall be preferred.

7 to 12 years of overall work experience in Startups or Operations in similar industries.

People management skills (direct team reporting in past roles is a must)

Strong attention to detail and excellent written and oral communication skills required.

Structured thought process and strong analytical ability.

Ability to thrive in a fast-paced startup environment.

  • Manage strategic alliances/business partnerships through builders, architects, and interior consultants in order to achieve maximum project reach.

Benefits

A chance to work with a leading home interiors and renovation platform.

An opportunity to grow professionally and personally.

Work-life balance.

Competitive compensation and benefits package.

A dynamic and supportive work environment.

],

  • Interior Designer

    2 days ago

    Rajkot, Gujarat, India DLIFE Home Interiors Full time

    Qualification: Degree / Diploma in Interior DesigningExperience: 0 - 2 years (Home Interiors)Work Location: AhmedabadKey Responsibilities- Attend Leads.- Building business relations with current and potential customers.- Initiate outbound calling to connect with potential customers.- Create and maintain the database of prospect clients.- Rough estimate...

  • Interiors Project Manager

    18 hours ago

    Rajkot, Gujarat, India beBeeleadership Full time US$ 6,00,000 - US$ 15,00,000

    Interior Design Lead OpportunityLivspace is Asia's largest and fastest-growing home interiors and renovation platform.The company provides a one-stop solution for homeowners-from design to managed last mile fulfillment for all rooms in a home.Using its proprietary technology, the firm brings together designers, brands, manufacturers, and contractors to...

  • Independent Interior Designer Opportunities

    21 hours ago

    Rajkot, Gujarat, India beBeeFreelancing Full time ₹ 3,00,000 - ₹ 15,00,000

    Transform your passion for interior design into a thriving business opportunity. This is not just a job, but a chance to elevate your career and shape dream homes with the power of a national brand by your side.Job DescriptionWe are seeking skilled Freelance Interior Designers to join our team of freelance designers turned entrepreneurs. As a freelancer, you...

  • Interior Designer

    3 weeks ago

    Rajkot, Gujarat, India Livspace Full time

    ABOUT USLivspace is Asia's largest and fastest-growing omnichannel home interiors and renovation platform. Using its proprietary technology, Livspace provides a one-stop renovation solution for homeowners—from design to managed last mile fulfillment for all rooms in a home.The platform has organized a fragmented industry, bringing together designers,...

  • Independent Interior Designer

    17 hours ago

    Rajkot, Gujarat, India beBeeInterior Full time ₹ 5,00,000 - ₹ 15,00,000

    Are you passionate about transforming homes into beautiful, functional spaces?You will be responsible for transforming residential interiors into unique, client-specific designs.As a Freelance Interior Designer, you will work independently on a project-by-project basis, creating and managing the execution of your projects.The ideal candidate should have a...

  • Director of Interior Projects

    2 days ago

    Rajkot, Gujarat, India beBeeSenior Full time ₹ 1,80,00,000 - ₹ 2,50,00,000

    Senior Project ManagerWe are seeking an experienced Senior Project Manager to lead and deliver high-end interior design and fit-out projects across residential, commercial, and hospitality sectors. This role demands strong leadership, technical expertise, and proven ability to deliver projects on time, within budget, and to world-class quality standards.Key...

  • Director of Operational Excellence

    19 hours ago

    Rajkot, Gujarat, India beBeeOperations Full time ₹ 20,00,000 - ₹ 25,00,000

    Job Overview:We are seeking a seasoned Operations Director to oversee the day-to-day operations of our corporate office. This role requires a high degree of organizational and communication skills, with the ability to effectively manage multiple departments and priorities.

  • Operations Director

    2 days ago

    Rajkot, Gujarat, India beBeeLeadership Full time ₹ 90,00,000 - ₹ 1,20,00,000

    We are looking for a skilled professional to lead our team as an Operations Director.Key Responsibilities:Direct cross-functional teams to achieve strategic objectivesDevelop and implement process optimization strategiesFoster a culture of performance coaching and continuous improvementWhat We Offer:Personal and professional growth opportunitiesA dynamic...

  • Lead Interior Designer Specialist

    2 days ago

    Rajkot, Gujarat, India beBeeInteriorDesigner Full time ₹ 4,00,000 - ₹ 8,00,000

    Interior Designer Job Description">We are seeking a highly skilled Interior Designer to join our team. The ideal candidate will have a degree or diploma in interior designing and 0-2 years of experience in home interiors.">Key Responsibilities:Attend leads and build business relations with current and potential customers.Initiate outbound calling to connect...

  • Director of Operations

    1 day ago

    Rajkot, Gujarat, India beBeeManagement Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Senior Management Position">About us">We are a technology platform that connects customers with service professionals offering a range of home services.">To deliver our promise, we work closely with our service partners, providing them with technology, training, products, tools, financing, insurance, and brand support.">We started as UrbanClap in November...