Director of Operations

1 day ago


Rajkot, Gujarat, India beBeeManagement Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

Senior Management Position

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About us

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We are a technology platform that connects customers with service professionals offering a range of home services.

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To deliver our promise, we work closely with our service partners, providing them with technology, training, products, tools, financing, insurance, and brand support.

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We started as UrbanClap in November 2014, realizing the home services industry was unorganized, fragmented, and offline.

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Customers struggled to find quality services conveniently, and service professionals relied on multiple middlemen and aggregators.

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Our three key principles are:

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  2. Customer Delight: Deliver truly unique and differentiated services.">
  3. Partner Empowerment: Build deep partnerships with service providers, improving their earnings and livelihoods.">
  4. Technology Innovation: Bring innovation and technology to an age-old industry.">
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In this role, you will focus on operational excellence for your set of cities. This involves selecting and training new partners and improving current partners' quality.

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You will work closely with cross-functional teams to ensure swift and robust execution. You have direct influence on how the business shapes up, and we need folks who have a high ownership mindset and love operational excellence.

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Requirements:

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  • Minimum 2-4 years of experience in operations, consulting, or strategy roles.">
  • Demonstrated leadership of teams and projects – the ability to influence and lead.">
  • Someone who understands great things get built by both smarts AND hard work.">
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What you can expect:

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  • A great work environment with massive ownership and growth opportunities.">
  • Work closely with strong leaders who are amongst the best in the country when it comes to operational excellence and consumer obsession.">
  • A lot of freedom and ownership to propose and change the way we do things. We still believe it is Day 0 and are hungry to improve and change.">
  • Growth opportunities within UC via our internal mobility program.">
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