Chief Learning Officer

22 hours ago

Delhi, Delhi, India beBeeTraining Full time ₹ 5,00,000 - ₹ 8,00,000
Learning and Development Manager

We are seeking an experienced Learning and Development Manager to lead our training initiatives and ensure operational excellence, safety, compliance, and customer service standards are consistently met.

  • Key Responsibilities:
  • Develop and implement a comprehensive training strategy aligned with business priorities and regulatory standards.
  • Lead the design, execution, and continuous improvement of training programs to ensure skill readiness, compliance, and customer centricity.
  • Maintain accurate records and reports on training effectiveness and instructional quality.
  • Collaborate with stakeholders to address skill gaps and ensure 100% training compliance for all operational, safety, and airline partner SOPs.

Requirements:

  • Bachelor's degree or higher education in a relevant field.
  • A minimum of 8-10 years of experience in L&TD, with at least 5 years in ground handling or aviation operations.
  • Proven experience of leading a training team in a high-volume operational setup.
  • Strong understanding of ground handling operations and associated training compliance (DGCA/ISAGO).
  • Excellent facilitation and coaching skills.
  • Effective stakeholder management and collaboration across levels.

Success Metrics:

  • 100% statutory and SOP training compliance.
  • Increased operational effectiveness and reduced safety errors through training interventions.
  • Engaged and certified team of trainers and OJTs.
  • Recognition from leadership and airline partners for training quality.

About This Role:

  • This is a hands-on, high-impact leadership role overseeing the end-to-end L&TD function including regulatory training, technical & functional capability building, customer experience & behavioral interventions, on-the-job training (OJT), and leadership development.

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