
Learning Operations Director
7 days ago
Job Overview:
The Center Manager is a key leadership role responsible for driving the sales and operations function of our Learning Center in Kota, India.
Key Responsibilities:
- Develop and implement performance metrics to enhance team sales skills.
- Identify areas for improvement in the sales process and implement streamlined approaches for greater efficiency.
- Maintain strong customer relationships to ensure high levels of satisfaction and retention.
- Optimize conversion of leads to enrollments.
- Collaborate with the marketing team to plan and execute local marketing campaigns and promotional activities.
- Provide regular insights on sales performance and key metrics to senior management.
- E nsure adherence to quality standards and regulatory requirements.
- Understand content development processes and work with educational content across all levels.
- Develop strategies with franchisees and instructors to drive learner outcomes and referrals.
- Become the bridge between franchise partner and internal team while maintaining brand standards, policies, and compliance.
Requirements:
- Past experience in sales and operations leadership roles.
- Strong knowledge of sales processes and customer relationship management.
- Excellent communication and interpersonal skills.
- Able to analyze data and provide insights for strategic decision-making.
- Familiarity with content development processes and educational content.
- Ability to work closely with cross-functional teams.
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