Data Systems Lead

2 weeks ago

Kottayam, Kerala, India beBeeDatabase Full time ₹ 15,00,000 - ₹ 20,00,000
Job Overview

The ideal candidate will lead the Operations team, driving strategic direction and overseeing the configuration and maintenance of batch jobs.

Key Responsibilities
  • Act as the primary contact for user inquiries, troubleshooting, and resolving issues to ensure a seamless experience.
  • Develop and implement operational processes, guidelines, and best practices to streamline support operations and enhance user satisfaction.
  • Log, prioritize, and collaborate with product teams on resolving bugs and complex technical issues.
  • Monitor critical issues, escalate as needed, and provide workarounds for unsupported functionality.
  • Help troubleshoot, triage daily issues, and guide the team for assistance in solving tickets.
  • Assist in refining Service Level Agreements (SLAs) to enhance service delivery and user satisfaction.
  • Create, modify, and troubleshoot SSIS packages, Stored Procedures, SQL Queries, Automation Processes, and SQL Jobs with an eye on performance.
  • Convert, manipulate, and prepare large volumes of data for ingestion into systems using SQL Server integration tools.
  • Create, modify, and troubleshoot reporting queries in SQL Server 2019.
  • Maintain and support data ingestion tools and automation scripts.
  • Manage and resolve data-related issues reported by customers and internal employees.
  • Conduct quality and business logic checks on all data into and out of systems.
Requirements
  • Bachelor's degree in computer science, Information Systems, Business Administration, or a related field.
  • 10+ years' database and application development and support experience.
  • Proven SQL Language Experience with highly performing SQL.
  • Experience developing and troubleshooting SSIS packages.
  • Experience developing reports and dashboards using tools like Sisense and SSRS.
  • Experience with MS SQL Server.
  • Knowledge of Data Modeling concepts.
  • Experience with one or more scripting languages (e.g., Python, PowerShell, etc.).

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