Content Specialist

4 weeks ago


Mumbai, Maharashtra, India Overture Rede Private Limited Full time
Job Summary

As a Content Specialist with Overture Rede Private Limited, you will be responsible for managing the post-sale experience and service of premium members of Shaadi SELECT. This role requires a high level of emotional intelligence, patience, and persuasion to ensure timely achievement of all milestones in the Partner Search Process.

Key Responsibilities
* Understand member requirements and develop their profiles
* Jointly prospect and shortlist suitable matches for the member
* Represent the member and connect with desirable prospects
* Facilitate meetings with only consented and relevant matches for the member
* Renewal of membership
* Maintain a good rapport with customers

Requirements
* A year of relevant experience in content writing
* Extremely detail-oriented and ability to organize
* High on Emotional Quotient
* An abundance of patience and persuasion
* HSC

Professional & Technical Skills
* Strong experience in ServiceNow development
* Good to have: experience with ITIL processes and ServiceNow certifications
* Solid understanding of ServiceNow platform architecture and development best practices
* Experience with ServiceNow modules such as Incident Management, Change Management, and Service Catalog
* Strong problem-solving and analytical skills

Additional Information
* The candidate should have a minimum of 3 years of experience in ServiceNow development
* The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful ServiceNow solutions



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