Technical Service Operations Manager

Job Title:Technical Operations ManagerOverviewWe are seeking a skilled Technical Operations Manager to oversee the day-to-day technical operations of our customer support desk. This role will involve leading a team of members, driving first-time fix and service level agreement (SLA) adherence, and being incident commander for priority incidents.Key...

At the forefront of innovation, a Senior Technical Support Lead plays a pivotal role in shaping the success of our IT Helpdesk operations. This dynamic individual will lead and guide junior team members, drive results, and foster a collaborative environment that thrives on creativity and continuous learning.Key ResponsibilitiesManage and direct the...

Job Overview:We are seeking a seasoned Technical Estate Manager to oversee the operation, maintenance, and technical management of luxury estates.Key Responsibilities:Estate Operations & Maintenance: Oversee daily operations, upkeep, and maintenance of all personal and hospitality properties.Act as the Single Point of Contact for All Estate-Related...

Job Title: Head of Post ProductionThis role oversees the management of production functions, application engineering, and incident/problem management to ensure smooth operations across business-critical applications.Manage the production environment of enterprise applications with focus on stability, performance, and scalability.Collaborate with engineering...

Job Title: Customer Service Operations ManagerWe are seeking a skilled and experienced leader to oversee our customer service process.About the RoleEnsure high service levels, coach team members, and drive process improvements to enhance customer satisfaction.

Associate Director, Service Delivery Job OverviewThis leadership role oversees the end-to-end operations of a premium US Telecom customer program. The incumbent acts as the primary point of contact for internal and external stakeholders, ensuring alignment with contractual obligations and service excellence.Key responsibilities include leading operational...

Job Title: Technical Team LeadJob Description:We are seeking an exceptional Technical Team Lead to join our team.As a Technical Team Lead, you will be responsible for leading a team of end-user support professionals and fostering a collaborative and high-performance environment.You will oversee the end-to-end delivery of technical assistance,...

Technical Leadership Opportunity in Ship ManagementWe are seeking an experienced Technical Superintendent to join our team and oversee the technical management and maintenance of assigned vessels. This role requires a strong background in ship repair, dry docking, and maintenance planning, as well as excellent communication and interpersonal skills.This is a...

Technical Leadership OpportunityThis role presents an exciting chance to lead the technical management of vessels, overseeing regular inspections and ensuring efficient vessel operations.The ideal candidate will possess a strong background in marine engineering, with expertise in conducting thorough inspections and managing marine tasks. Additionally, they...

Job OverviewThe role entails a seasoned Service Delivery Leader with expertise in Wealth Management, Retail Banking, Compliance, and Financial Risk functions.Key qualifications include:Proven track record of leading end-to-end Service Delivery Management for global banking and financial clients, ensuring operational excellence and compliance.Management...