
Customer Transaction Specialist
3 days ago
We are seeking a highly skilled professional to join our team as a Customer Success Associate. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work independently and collaboratively.
The primary responsibilities of this role include managing service requests, reviewing invoices, resolving issues, and maintaining high standards of customer satisfaction.
Serving as the primary point of contact for customer transactions from order initiation to return, accurately processing transactional orders, including signed lease agreements/contracts, tax exemption certificates, and customer invoicing details.
We offer a dynamic and inclusive work environment, with opportunities for development and upward mobility. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.
Key Responsibilities:
- Servicing customer transactions from start to finish
- Managing service requests and resolving issues in a timely manner
- Maintaining accurate records and data
Requirements:
- Bachelor's degree in a related field
- Proven experience in customer success or a related field
- Excellent communication and problem-solving skills
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and inclusive work environment
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