E-Commerce Operations Manager

1 week ago


Kalwa, India beBeeOperations Full time ₹ 48,00,000 - ₹ 60,00,000

Job Title: Operations Manager

Are you a results-driven professional looking for a challenging role in E-commerce operations? We have an exciting opportunity for an experienced Operations Manager to join our team.

Key Responsibilities:

  • Develop and execute marketplace strategies to drive sales growth.
  • Oversee the development of reports and reporting formats to inform business decisions.
  • Manage E-commerce operations, customer service, updates, post listings, promotions, merchandising, maintenance, and performance.

Merchandising Strategy:

  • Develop a merchandising strategy and deck to ensure the site is well merchandised according to company standards.
  • Plan and execute marketplace promotions to maximize growth.
  • Work with internal partners and outside agencies to manage email marketing, affiliate programs, paid search, SEO, and other web-based marketing programs.

Inventory Management:

  • Develop and implement inventory plans to match sales forecasts.
  • Collaborate with other divisions to optimize inventory levels.

Customer Service:

  • Oversee the development of customer relationships through effective communication.
  • Review monthly customer service reports and implement action items to improve efficiency.

Benefits:

  • Opportunity to work with a dynamic team in a fast-paced industry.
  • Competitive salary and benefits package.
  • Professional development opportunities.

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