Elevated Resolution Professional

2 weeks ago


Hubli, Karnataka, India beBeeElevated Full time ₹ 7,63,000 - ₹ 10,70,000
Job Title: Elevated Resolution Professional

Key Responsibilities:

  • Escalate and resolve customer issues related to refunds, disputes, and concerns.
  • Investigate root causes of escalations to prevent recurrence.
  • Manage refund requests in accordance with company policies.
  • Collaborate with relevant departments to streamline processes and minimize errors.

Communication and Customer Interaction

  • Communicate professionally and empathetically with customers.
  • Provide timely updates on resolution status.
  • Work closely with cross-functional teams.

Documentation and Reporting

  • Maintain accurate records of escalated cases.
  • Generate regular reports on escalation trends.

Requirements

  • Excellent communication skills.
  • Strong problem-solving abilities and analytical mindset.
  • Empathy and patience in dealing with customer concerns.
  • Ability to collaborate effectively with cross-functional teams.
  • Proficiency in using CRM software and customer support tools.

Competencies

  • Customer Focus: Demonstrated commitment to understanding and meeting customer needs.
  • Adaptability: Ability to adjust to changing priorities and work in a fast-paced environment.
  • Conflict Resolution: Proven ability to manage and resolve conflicts.
  • Attention to Detail: Meticulous in maintaining accurate records.


  • Hubli, Karnataka, India beBeeClaims Full time ₹ 17,24,000 - ₹ 20,12,000

    Insurance Claims Resolution ProfessionalThe role of an Insurance Claims Resolution Professional is to handle the entire claims process, from submission to final resolution, ensuring that settlements are fair, within policy limits, and compliant with legal standards.Key Responsibilities:Manage the claims process, including reviewing submitted documentation...


  • Hubli, Karnataka, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000

    Inside Sales ProfessionalWe are seeking an experienced Inside Sales professional to manage inbound inquiries and convert potential clients into customers.Key Responsibilities:Respond to customer inquiries regarding our debt resolution servicesEducate customers about our services and their benefitsIdentify opportunities to upsell or cross-sell our servicesThe...


  • Hubli, Karnataka, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 10,00,000

    Delivering exceptional customer experiences is at the heart of this role, where you will be the voice of our organization. Your primary responsibility will be to handle inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Answer customer queries and provide product and service...


  • Hubli, Karnataka, India beBeeWarranty Full time ₹ 15,00,000 - ₹ 20,00,000

    Warranty Consultant RoleThe selected candidate will be responsible for gathering requirements, analyzing test plans, conducting training sessions, and facilitating meetings. They will also set up and demonstrate CRPs, RICEF developments, write functional specifications, and manage warranty claims.


  • Hubli, Karnataka, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 18,00,000

    Job Summary:As a senior IT professional, this role entails serving as a primary point of contact for resolving complex technical issues. Utilizing advanced knowledge and analytical skills, the incumbent will troubleshoot hardware, software, networking, and enterprise applications, thereby elevating the overall performance of the Service Desk.Troubleshoot and...


  • Hubli, Karnataka, India beBeeInnovator Full time ₹ 10,00,000 - ₹ 15,00,000

    Job OpportunityA social enterprise is seeking a highly skilled and innovative professional to drive company growth through creative storytelling and strategic marketing.The ideal candidate will possess a strong passion for crafting compelling narratives and developing cutting-edge marketing strategies that elevate the company's brand.Key...


  • Hubli, Karnataka, India beBeeElevator Full time ₹ 12,00,000 - ₹ 15,00,000

    Senior Operations Manager JobThis role oversees business expansion and daily operations for a leading elevator services provider in Bihar & Jharkhand, India.Key ResponsibilitiesLead recruitment efforts to grow the teamEnsure compliance with industry standards and regulationsDrive growth through effective business development strategiesThis senior management...


  • Hubli, Karnataka, India beBeeRealEstate Full time ₹ 8,00,000 - ₹ 12,00,000

    About Us:We're a prominent real estate firm dedicated to innovation and excellence. Our dynamic sales team is actively seeking talented professionals to explore exciting opportunities and contribute to our thriving organization.Job Overview:Elevate your career as a Field Sales Executive or Senior Field Sales Manager. If you possess enthusiasm, a...


  • Hubli, Karnataka, India beBeeUserExperience Full time US$ 7,20,000 - US$ 10,80,000

    Job Title: User Experience Design ProfessionalAbout us:We are a leading wealth and asset management platform, catering to high net worth individuals, ultra-high net worth individuals, and multi-family offices. Our mission is to provide unbiased advisory, transparency, and cost-efficiency solutions, empowering clients to make informed decisions.As a user...


  • Hubli, Karnataka, India beBeeCustomerSupport Full time ₹ 5,00,000 - ₹ 7,00,000

    Job Title: Front-Line Support SpecialistDeliver Exceptional Customer ExperiencesIn this dynamic and challenging role, you will be responsible for delivering exceptional customer experiences by responding to inquiries in a timely and accurate manner. You will be the first point of contact for customers, resolving their issues promptly and professionally.Key...