Senior IT Infrastructure Specialist

2 weeks ago

Pune Chennai Hyderabad Secunderabad Telangana, India beBeeInfrastructure Full time
Job Description

Our organization seeks a seasoned IT professional to assume the role of Infrastructure and Service Manager. In this capacity, the successful candidate will oversee the management of IT infrastructure, networks, and hardware, with a focus on ensuring seamless connectivity and efficient operations.

  • Key Responsibilities:
  • Network & Infrastructure Management:
    • Design, implement, and maintain LAN, WAN, VPN, and cloud-based network solutions.
    • Ensure network security, uptime, and performance monitoring.
    • Manage firewall configurations, switches, routers, and other networking devices.
    • Troubleshoot network outages and optimize performance.
  • Hardware & Asset Management:
    • Oversee installation, configuration, and maintenance of hardware (servers, desktops, laptops, and peripherals).
    • Ensure timely procurement and inventory management of IT assets.
    • Manage IT hardware lifecycle, including upgrades and decommissioning.
  • ServiceNow ITSM Implementation & Support:
    • Utilize ServiceNow IT Service Management (ITSM) for incident, problem, and change management.
    • Monitor service requests and ensure SLA compliance.
Required Skills and Qualifications

Education and Experience:

  • Bachelor's/Master's degree in Computer Science, IT, or a related field.
  • +10 years of experience in IT infrastructure, hardware, and network management.

Technical Skills:

  • Proficiency in networking protocols (TCP/IP, DNS, DHCP, VPN, etc.).
  • Strong expertise in firewalls, routers, and switches (Cisco, Palo Alto, Fortinet, etc.).
  • Hands-on experience with ServiceNow ITSM, CMDB, and Asset Management.
  • Knowledge of cloud computing (AWS, Azure, Google Cloud) and virtualization (VMware, Hyper-V).

Personal Qualities:

  • Strong troubleshooting and problem-solving skills.
  • Certifications like CCNA, CCNP, ITIL are a plus.

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