Senior Desktop Hardware Specialist
2 days ago
We are seeking a highly motivated IT Support Engineer to fill a key role in our growing team.
This position is ideal for fresh professionals or those with early-career experience looking to develop their skills in IT hardware, desktop, and network support.
- Provide day-to-day hardware and desktop support to end-users.
- Troubleshoot LAN, WAN, and Wi-Fi connectivity issues.
- Install, configure, and maintain desktops, laptops, and peripheral devices.
- Support OS installation, software configuration, and patch updates.
- Monitor system performance and resolve technical issues promptly.
- Assist in setting up user accounts, email configurations, and access permissions.
- Coordinate with vendors and internal IT teams for escalated issues.
- Maintain accurate IT inventory (hardware/software) and ensure proper documentation.
- Support routine data backups and basic cybersecurity practices.
- Provide timely technical assistance and minimize downtime.
Requirements:
- 0-3 years of experience in IT support (freshers welcome).
- Strong knowledge of hardware troubleshooting, LAN/WAN, and desktop support.
- Effective communication skills and a proactive problem-solving mindset.
- Willingness to learn and adapt in a fast-paced environment.
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