Senior Payment Systems Specialist

1 day ago

Nagpur, Maharashtra, India beBeePayments Full time ₹ 15,00,000 - ₹ 25,00,000

Job Description:

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We are seeking a highly skilled professional to join our dynamic team as a Senior L2 Operations Engineer. The ideal candidate will play a critical role in maintaining the stability, performance, and reliability of our systems through robust observability practices, incident response readiness, and a commitment to operational excellence.

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This role focuses on payment solutions and requires hands-on experience with platforms like Fiserv Enterprise Payments Platform, ACI Universal Payments (UP) Framework, SWIFT, and Message Translation Service (MTS). A strong foundation in the BFSI Payments Domain is essential.

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Key Responsibilities:

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  • Act as a subject matter expert in system recovery processes, ensuring rapid resolution and minimal business impact using technologies such as Java, AWS Cloud Platform/Infra, API Engineering, Mainframe, and observability tools.">
  • Design, implement, and maintain monitoring, alerting, and logging solutions using observability tools such as Datadog and Splunk, with automation/custom integration support via Python scripting.">
  • Proactively identify risks and implement preventive measures to ensure system stability across distributed and cloud-native environments.">
  • Leverage domain expertise in payment protocols (SWIFT, MTS, ACH), standards like ISO 20022, and regulatory frameworks including SEPA and PCI-DSS.">
  • Improve incident response workflows, lead critical incident triage, and drive blameless postmortems. Keep documentation current and actionable.">
  • Analyze recurring issues, perform deep-dive investigations, and collaborate across teams to implement long-term fixes and resiliency strategies.">
  • Develop automation scripts (Python, Bash, PowerShell) for routine tasks, system health checks, and self-healing mechanisms to reduce manual intervention.">
  • Work closely with Engineering, DevOps, and Business stakeholders to align operations with business goals and coordinate production readiness for deployments.">
  • Exposure to tools like Istio and Launch Darkly to support traffic management and controlled feature rollouts.">
  • Participate in release planning and coordination, pre/post-deployment validations, and production cutover support.">
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Required Skills and Qualifications:

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  • Bachelor's degree in Computer Science, IT, or a related field.">
  • 7+ years of experience in L2 operations, incident management, and system recovery.">
  • Deep knowledge of the Enterprise Payments Platform (EPP) and modern payment processing protocols.">
  • Experience with payment gateways, fintech APIs, and ISO 8583/ISO 20022.">
  • Proficiency in Java, AWS Cloud Platform/Infra, API Engineering, and Mainframe systems.">
  • Advanced experience with observability tooling (Datadog, Splunk) and Python scripting for integrations and automation.">
  • Strong Linux/Unix systems knowledge and understanding of cloud environments (AWS, Azure, or GCP).">
  • Familiarity with CI/CD pipelines, Docker, Kubernetes, and ITSM tools.">
  • Experience with SQL/NoSQL database monitoring and troubleshooting.">
  • Understanding of distributed systems and microservices architectures.">
  • Excellent problem-solving skills and ability to perform under pressure.">
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Preferred Qualifications:

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  • Experience developing or troubleshooting APIs using Spring Boot.">
  • Familiarity with service meshes (Istio) and feature flagging tools (LaunchDarkly).">
  • Exposure to secrets management tools like Vault or Consul.">
  • Prior experience in highly regulated environments with a focus on compliance (e.g., PCI-DSS).">
  • Strong documentation and communication skills.">
"],

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