
Delivery Excellence Specialist
21 hours ago
The successful candidate will oversee project implementation, ensuring timely completion and satisfactory outcomes. This includes defining project scope, coordinating staffing, monitoring progress, and presenting project statuses to stakeholders.
- Project Management: Define and manage project plans, identifying potential roadblocks and developing mitigation strategies.
- Client Liaison: Foster effective communication with clients, ensuring their expectations are met and exceeded.
- Team Collaboration: Collaborate with cross-functional teams to deliver best-in-class services, promoting a culture of teamwork and mutual support.
- Risk Assessment: Identify, classify, prioritize, mitigate, and develop contingency plans for risks impacting project success.
- Issue Resolution: Proactively manage issues and changes to project scope, minimizing disruptions and maintaining stakeholder satisfaction.
- Leadership: Demonstrate leadership skills, guiding team members towards shared goals and objectives.
- Development Support: Ensure development teams operate at optimal capacity, preventing or resolving issues that may impact productivity.
- Deliverables: Collaborate in the creation of high-quality client deliverables, including executive-level reports, meeting facilitation decks, and project status updates.
- Autonomy and Quality: Work independently with minimal supervision, consistently delivering high-quality results within established deadlines.
- Integrity and Compliance: Uphold company policies and core values, exercising sound judgement and oversight in all activities and communications.
- Talent Development: Foster an environment conducive to growth and expertise development among team members, collaborating with tech lead representatives as needed.
To excel in this role, candidates should possess:
- A minimum of 10-12 years of experience as a dedicated, full-time Project Manager leading teams of 10+
- Bachelor's Degree required; Project Management Professional (PMP) certification preferred
- Working knowledge of pharmaceutical, special pharmacy, patient services, or related industries
- Service Line: Pharma / Biotech; Patient Support Program
- Knowledge of drug development is essential
- Ability to thrive in fast-paced environments with minimal direct supervision
- Strong oral and written communication skills, polished executive presence, and influence abilities, including with C-suite client stakeholders
- Proficiency in Microsoft Office applications, particularly PowerPoint, Word, and Excel
- Experience working with European/USA clients
- Advanced level of skills in Salesforce/Hubspot
This role offers opportunities for professional growth, collaboration with experienced professionals, and contributions to high-profile projects.
Others:Join a dynamic team dedicated to excellence, where individual contributions make a meaningful impact on our clients' success.
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