Night Operations Manager

2 days ago

Davangere, Karnataka, India beBeeNightAuditor Full time ₹ 9,00,000 - ₹ 14,00,000

Job Summary:

We are seeking a highly skilled Night Auditor to join our team. As a Night Auditor, you will play a vital role in managing overnight front desk and accounting tasks. You will act as the primary contact for late-night guests and handle check-ins, check-outs, and guest inquiries with exceptional professionalism and courtesy.

Key Responsibilities:

  • Welcome guests warmly and efficiently during overnight hours.
  • Handle reservations and arrange for amenities like wake-up calls, taxis, and shuttle services with a focus on delivering excellent service.
  • Assist guests, VIPS, and VVIPS in a friendly, proactive, and efficient manner, providing personalized attention and follow-up as necessary.
  • Post room charges and taxes to guest accounts and process invoices accurately and promptly.
  • Balance cash drawers, process credit card transactions, and verify receipts to ensure financial accuracy and integrity.
  • Track key financial metrics such as room occupancy rates and revenues to inform business decisions.
  • Prepare end-of-day reports and summary cash balances for hotel management, providing clear and concise insights into financial performance.
  • Verify the completion of end-of-day tasks by previous shifts to maintain operational efficiency.
  • Communicate effectively with other departments like housekeeping and maintenance to ensure seamless service delivery.
  • Oversee the hotel safe and ensure the security of guest valuables, maintaining the highest standards of confidentiality and discretion.
  • Audit and reconcile the hotel's daily financial accounts, including revenue, charges, and payments, to identify areas for improvement.
  • Respond to guest inquiries and requests in a timely, friendly, and efficient manner, demonstrating a commitment to customer satisfaction.
  • Provide pre-arrival support for guests arriving on packages, ensuring a smooth and welcoming experience.
  • Stay up-to-date with all essential aspects of hotel operations, embracing ongoing learning and development opportunities.

Requirements:

  • Minimum 3+ years of front desk experience at a managerial level, with a proven track record of success.
  • Strong basic math and accounting skills, with attention to detail and accuracy.
  • Proficient in MS Office, PMS, and IDS software, with the ability to learn new systems quickly.
  • Excellent verbal and written communication skills, with the ability to interact with guests and colleagues alike.
  • Detail-oriented and strong organizational skills, with a focus on prioritizing tasks and meeting deadlines.
  • Associate or Bachelor's degree in Hotel Management or a related field, with a solid understanding of hospitality principles and practices.

  • Night Shift Travel Operations Specialist

    1 week ago

    Davangere, Karnataka, India beBeeTicketing Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Night Shift Ticketing ExecutiveWe are currently seeking a highly skilled and detail-oriented Night Shift Ticketing Operations Coordinator to manage ticketing activities during evening and night hours.Key Responsibilities:Ticketing Operations:Book, cancel, reschedule, and manage domestic and international tickets in accordance with client...

  • Operational Excellence Manager

    1 week ago

    Davangere, Karnataka, India beBeeLeadership Full time ₹ 8,00,000 - ₹ 12,00,000

    Customer Service Team LeadWe are seeking a proactive and experienced leader to manage day-to-day operations, ensure high service levels, coach team members, and drive process improvements to enhance customer satisfaction.Monitor daily volumes, response times, and customer satisfaction metrics (CSAT, FCR, AHT, etc.).Manage Email and Chat Process 24 x7.Provide...

  • Operations Manager

    1 week ago

    Davangere, Karnataka, India beBeeSenior Full time US$ 70,000 - US$ 1,60,000

    Operations Manager Job SummaryAs a Senior Operations Executive, you will oversee day-to-day operations related to specific tasks and business functions assigned.Main ResponsibilitiesManage daily operations, collaborating with various teams to ensure seamless communication and operational alignment.To succeed in this role, you will need:Strong leadership...

  • Operations Manager

    2 days ago

    Davangere, Karnataka, India beBeeOperations Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Summary:We are seeking an experienced Operations Manager to oversee the front office operations of our establishment.The successful candidate will be responsible for supervising staff, ensuring high service quality, and managing day-to-day operations.

  • Business Operations Support Specialist

    2 days ago

    Davangere, Karnataka, India beBeeAdministrative Full time ₹ 9,000 - ₹ 15,000

    Improve business operations with your administrative expertise as a key support staff member.Key Responsibilities:Manage and coordinate various administrative tasks, including data management, report creation, and interdepartmental communication.Provide exceptional customer service and administrative assistance to diverse teams.Support back office functions...

  • Operations Manager

    18 hours ago

    Davangere, Karnataka, India beBeeHealthcare Full time ₹ 40,00,000 - ₹ 70,00,000

    Job Overview:As a seasoned Operations Manager, you will oversee the denial management process to minimize write-offs and optimize revenue cycle management. Your role involves coordinating with internal teams for effective communication and resolution of accounts receivable issues.Key Responsibilities:Manage cash applications, credit collection, and provider...

  • Operations Manager

    5 days ago

    Davangere, Karnataka, India beBeeOperations Full time ₹ 1,44,00,000 - ₹ 2,12,00,000

    Job Title: Operations ManagerThe role of an Operations Manager is crucial in ensuring the smooth functioning of a manufacturing plant.Key responsibilities include achieving production targets within cost, time, and quality norms.Coordinate amongst various areas of production, technical, quality, etc.Ensure product quality meets standards laid down by...

  • Airport Operations Specialist

    1 week ago

    Davangere, Karnataka, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 8,00,000

    Airport Ground Staff Position OverviewWe are seeking a detail-oriented and skilled Airport Ground Staff to assist with check-in procedures, baggage handling, and boarding.Key Responsibilities:Provide exceptional customer service to passengers by assisting with various airport tasks such as check-in, baggage handling, and boarding.Offer information on flight...

  • Voice Operations Lead

    6 days ago

    Davangere, Karnataka, India beBeeOperations Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Voice Operations LeadLocation: Bengaluru, IndiaType: Full-timeShifts: Rotational Shift including night shifts Work Mode: On-siteSeniority Level: Mid-SeniorJob SummaryA seasoned leader is required to manage voice-based BPO operations across multiple teams and projects. The ideal candidate will oversee daily delivery, ensure performance metric...

  • Operational Excellence Manager

    19 hours ago

    Davangere, Karnataka, India beBeeOperation Full time ₹ 1,80,00,000 - ₹ 2,50,00,000

    Operational Excellence ManagerJob Overview:The Operational Excellence Manager will lead the optimization of day-to-day operations and long-term organizational strategy.Key Responsibilities:Develop and implement operational strategies to enhance efficiency and productivity.Manage a team of four employees from the Operations department, providing guidance and...