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Home Management Specialist
3 weeks ago
At Pinch, we are transforming the way families live and manage their homes. Our vision is to create a seamless and effortless experience for our customers, giving them the peace of mind to focus on achieving more in life.
We are seeking a highly motivated and dedicated individual to join our team as a Lifestyle Manager. As a key member of our customer success team, you will be responsible for delivering exceptional service to our clients, understanding their unique needs and preferences, and designing solutions that meet their expectations.
As a Lifestyle Manager, you will work closely with our operations associates and partner ecosystem to deploy solutions at the customer's household and fulfill any new requirements from time to time. You will also be responsible for overseeing the quality of work done by our partners and providing valuable feedback to our central partnership teams.
Our ideal candidate is a passionate and self-motivated individual who is excited about working in a start-up environment. They should have a growth mindset, be focused on improving business outcomes, and be able to hustle to get things done. The ability to multitask on multiple projects at the same time and handle pressure and failure are essential skills for this role.
Required Skills and Qualifications- Bachelor's degree preferably in hospitality or a related field.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
As a Lifestyle Manager at Pinch, you will have the opportunity to make a real difference in people's lives. You will be part of a dynamic and growing company that values innovation, creativity, and customer satisfaction.
OthersPinch is an equal opportunities employer. We welcome applications from diverse candidates and are committed to creating an inclusive and respectful work environment.